A big thank you

Thanks for posting this story.

My (thankfully limited) experience with support has been similar - they are a very super bunch!!!
 
Yes, FD customer support is excellent, they are very understanding and forgiving.

Good to hear they helped you and your son out o7

I'm hoping one day I'll be playing ED with my boy, he's a bit young for ED right now but in a couple of years...who knows :)
 
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