Hi.
I appear to be having one or more account related issues. As per the title of this thread the account support ticket system, and google searching did not appear to resolve my issues. I'm trying here next.
Apologies if this is not the correct sub section of the forum to make this post, this is the first post I've made on this forum.
Before I get to the issues themselves let me explain what I think is part of the problem, or at least what is how I got too the problem.:
Bought the game on Steam a long time ago, before all the DLC came out, don't remember when. Played a whole 117 minutes of it, experienced issues (unrelated to the ones I'm having now) with my GPU over heating. Had my ship blown up by other ships one too many times while I was still attempting the tutorials, got frustrated and quit playing the game for a long while.
Somewhat before Christmas 2019 had some extra money and needed a new (to me) game to pass some time. Steam was doing the thing Steam does and had the DLC and the season pass at a discount so I bought them, don't recall what day.
Finally got around to trying to play the game maybe an hour or two ago. Launched Elite Dangerous: Horizons in Steam. The launcher wanted me to log in via Frontier account, so I made one. Frontier account wanted me to verify an email, repeatedly, so I did, repeatedly (same one every time). Frontier account wanted me to provide a product key, so I copy pasted the one from Steam.
So now the issue(s).:
I can not launch the game via any method I have tried. I get different kinds of account related errors each method I attempt.
I've tried launching ED from Steam, Launching ED:H from Steam, forcing Steam to update, restarting Steam, verifying local files via Steam, Launching ED from the exe in the Steam library, loging into Frontier via the ED launcher, loging into Steam via the ED launcher, loging the machine out and back in via the ED launcher, verifying the email, verifying the email again, verifying the email again again, linking the product key to Frontier, linking the product key to Frontier again, adding a billing address to the Frontier account, Googling, Googling again, Googling again again, head tilting, chin scratching, asking nicely, burning incense, fondling the computer, sacrificing my sisters cat to the Omnissiah, and yet I still can't play the game.
A game that I have played before, on this Steam account, on this computer.
The accounts keep wanting me to update Steam, restart Steam, verify the email, verify the email again, link a product key, link a diffrent product key because the Steam one is already in use, and probably one or two other things that I'm forgetting but I've already tried and they were equally non helpful.
So, in short.: What do?
I appear to be having one or more account related issues. As per the title of this thread the account support ticket system, and google searching did not appear to resolve my issues. I'm trying here next.
Apologies if this is not the correct sub section of the forum to make this post, this is the first post I've made on this forum.
Before I get to the issues themselves let me explain what I think is part of the problem, or at least what is how I got too the problem.:
Bought the game on Steam a long time ago, before all the DLC came out, don't remember when. Played a whole 117 minutes of it, experienced issues (unrelated to the ones I'm having now) with my GPU over heating. Had my ship blown up by other ships one too many times while I was still attempting the tutorials, got frustrated and quit playing the game for a long while.
Somewhat before Christmas 2019 had some extra money and needed a new (to me) game to pass some time. Steam was doing the thing Steam does and had the DLC and the season pass at a discount so I bought them, don't recall what day.
Finally got around to trying to play the game maybe an hour or two ago. Launched Elite Dangerous: Horizons in Steam. The launcher wanted me to log in via Frontier account, so I made one. Frontier account wanted me to verify an email, repeatedly, so I did, repeatedly (same one every time). Frontier account wanted me to provide a product key, so I copy pasted the one from Steam.
So now the issue(s).:
I can not launch the game via any method I have tried. I get different kinds of account related errors each method I attempt.
I've tried launching ED from Steam, Launching ED:H from Steam, forcing Steam to update, restarting Steam, verifying local files via Steam, Launching ED from the exe in the Steam library, loging into Frontier via the ED launcher, loging into Steam via the ED launcher, loging the machine out and back in via the ED launcher, verifying the email, verifying the email again, verifying the email again again, linking the product key to Frontier, linking the product key to Frontier again, adding a billing address to the Frontier account, Googling, Googling again, Googling again again, head tilting, chin scratching, asking nicely, burning incense, fondling the computer, sacrificing my sisters cat to the Omnissiah, and yet I still can't play the game.
A game that I have played before, on this Steam account, on this computer.
The accounts keep wanting me to update Steam, restart Steam, verify the email, verify the email again, link a product key, link a diffrent product key because the Steam one is already in use, and probably one or two other things that I'm forgetting but I've already tried and they were equally non helpful.
So, in short.: What do?
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