Hardware & Technical Black Widow Issue

I bought Elite Dangerous and a Black Widow joystick for my son for Christmas :)

He is using the default ingame Black Widow setup but when he throttles up it pulls his ship to the left. We have uninstalled/reinstalled the latest speedlink drivers several times but the problem persists.

Did we miss something during setup or do we have a faulty joystick? Any advice would be appreciated as its our first joystick and don't really have any other games we can test it on.
 
Potentially a stupid question, but have you checked the key bindings and the axis mapping? The game may have mapped the throttle axis (I think it's Z axis) to the lateral thrusters, or yaw control.
 
Are the rocker switches on the throttle (they appear as "- JOY RZ-AXIS" and "+ JOY RZ-AXIS") set to anything? It's easy to touch them slightly if you are not used to it.
 
Yes the options for controls are very detailed, check them all to see there is something amiss, I remember I misconfigured throttle on my HOTASX as it is easy to misunderstand what they mean (and there is loads of them!)

I suggest you clear the joystick profile/load defaults and restart configuring it step by step
 
My Black Widow did work perfectly, BUT it simply sounds like his setup is misconfigured.

It is easy to fix. Just go into the Options->Controls and click on the YAW setting and use the rocker switch on the throttle WITHOUT PUSHING THE HANDLE. ;)

Similarly, then set the THROTTLE by clicking on that and pushing the handle forwards without touching the rocker.

EDIT: Another top tip - DO NOT USE the Speedlink Drivers, just let Windows set it up - it's much better and gets rid of the annoying vibrations at inopportune times...
 
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Thanks for the replies, I took the Speedlink Driver out and used the default windows set up as advised and ran through the calibration but the problem still persisted.

I then went through the Black Widow controls in Elite Dangerous and bumped the Yaw deadzone to max which seems to have corrected the problem.

I've left my lad playing and haven't seen him since the fix, so fingers crossed!
 
I have the same joystick but I decided to set my on custom controls .. its time consuming and will take a bit of trial and error perhaps.. ive had no issues with the game using this stick.
 
Thanks for the replies, I took the Speedlink Driver out and used the default windows set up as advised and ran through the calibration but the problem still persisted.

I then went through the Black Widow controls in Elite Dangerous and bumped the Yaw deadzone to max which seems to have corrected the problem.

I've left my lad playing and haven't seen him since the fix, so fingers crossed!

I've just started having the same problem, tried updating/using default Windows drivers and nothing changes. It's a hardware problem, it seems, the calibration proved it by changing the Z axis (rudders) while moving the X axis (throttle) without any contact with the rudder buttons.
 
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