BUG - Flying into the air when in SRV??

[Poseidon]

Whats the crack with flying into the air with the SRV, when you are collecting materials from the ground.
Ive just been driving around Barnacles collecting straight forward stuff and the vehicle has been randomly flying off as if its hit a landmine.

Up until just now its just been irritating for the last 2 hours, but the last hit has thrown me 200 feet in the air and killed me, which has than also lost all of the data I have collected along with some cargo.

Honestly, you are wasting my life with this sort of issue.
I would like you to restore my data up until the time it has decided to blow me up with this glitch. Please confirm how to do this.

 

[æryn]

That bug has been around for at least 2 years. I doubt it will be fixed anytime soon.

 

[Poseidon]

See attached

 

[Poseidon]

That bug has been around for at least 2 years. I doubt it will be fixed anytime soon.

how do you get them to restore the data dude?

 

[aRJay]

how do you get them to restore the data dude?

You go to the support website and ask nicely if they will restore your data they are known to be nice about restoring certain losses due to bugs and the other mischances but you generally only get one for any particular type of incident.

 

[Poseidon]

You go to the support website and ask nicely if they will restore your data they are known to be nice about restoring certain losses due to bugs and the other mischances but you generally only get one for any particular type of incident.

Im not sure Ive done it correctly as it showing listed there, but it doesn't open anything when you click on it, but filled in all the fields and have added something on the site

Issue Tracker

issues.frontierstore.net

 

[aRJay]

Im not sure Ive done it correctly as it showing listed there, but it doesn't open anything when you click on it, but filled in all the fields and have added something on the site

Issue Tracker

issues.frontierstore.net

That is the issue tracker used for reporting and confirming bugs, it can be very fussy about the browser used and cookies allowed.

I was talking about support who deal with account issues among other things at this web site.

Main Menu

formcrafts.com

Login and click on the support query near the bottom of the page.

 

[Arioch]

This is the current issue report for the problem:

Issue Tracker

issues.frontierstore.net

…unfortunately still not acknowledged by FDev.

For future reference, before submitting a report (and possibly wasting your time having the submission fail) try searching for already existing issues. For example, searching “SRV” and then filtering the results by “Confirmed” will show the problem being described in the OP:

 

[Ameeleean2]

I had the same thing while raising combat rank on Thargoid Scavengers using SRV. In my case this happened more than once when hitting object which was partially destroyed (in my case it was Organic Structure). I'm usually trying to avoid hitting anything while driving SRV but it behaves so bad on surface that sometimes I'm drifting into unwanted objects. When this happens and I have less than 50% hull that usually ends with SRV being destroyed even before reaching ~200m altitude or in best case scenario hull drops to few percent. It also helps to switch PiPs to thrusters and use boost do decrease descent rate few seconds before hitting ground and perform hull repair when it drops to around 60% (just in case).

It would be nice for assist mode to help driver avoid drifting and use thrusters in reverse mode to create more traction force when SRV is trying to climb on too high slope.

 

[Poseidon]

That is the issue tracker used for reporting and confirming bugs, it can be very fussy about the browser used and cookies allowed.

I was talking about support who deal with account issues among other things at this web site.

Main Menu

formcrafts.com

Login and click on the support query near the bottom of the page.

Cheers I have done this now thanks. Its not to clear how you get to it from the support pages, via the selections I made from the menu, but had managed to find it today also on my phone.
As I cant play until they respond, i wanted to ensure it was logged correctly ASAP.

You are correct about the browser too, it would not let me login on the support page with Firefox.

 

[Poseidon]

That is the issue tracker used for reporting and confirming bugs, it can be very fussy about the browser used and cookies allowed.

I was talking about support who deal with account issues among other things at this web site.

Main Menu

formcrafts.com

Login and click on the support query near the bottom of the page.

I wouldn't be too fussed, but spent numerous hours collecting some first discovered planet data so want that back and the bio scan credits too if possible.

 

[Neilski]

I posted a video about this a couple of years ago. I now treat all materials (that I've shot from ground objects) like they're land mines, unless they're selected AND my cargo scoop is open.
If I have multiple materials close together on the ground, I drive around until I can approach them one by one, selecting the nearest each time until I pick them all up.
Mostly, the bug just yeets the material off to infinity (and beyond!) but now and then the SRV itself gets yeeted. This is when premium hull repair is a massive bonus, and it's all the better because it does NOT get wiped (unlike most or maybe all other premium refills etc) when you repair the ship. (Weirdly, the SRV gets repaired upon boarding the ship, but it doesn't get refuelled, which feels back to front.)