Buying Paint

demonj00

demonj00
I've tried 3 times now to buy 500 points on Xbox store and it says the transaction goes through but then no points are credited to me and no transaction shows up on pay pal. I just want to buy some paint! Anyone else deal with this?
 

KCURTOR

KCURTOR
I've seen other people bringing up this issue. Pretty sure creating a ticket with Support will get it sorted.
 

MrWhippy

M
If the transaction isn't showing in PayPal (which I'm assuming is the payment method you have tied to your gamertag currently), it doesn't sound like a Frontier issue. That sounds like a MS issue, as you are buying the points from Microsoft store.

Though as already mentioned, there are other threads on here where people are reporting successfully purchasing points (and I assume being charged for them), but the points not then being visible in the Frontier store.

I'm sure FD support will steer you in the right direction, they are a helpful bunch.
 
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