Cannot load a game

[camper]

I cannot load a game. Always this (right after "Start - Solo/Open", during this nice-looking ship rotation):
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System Error
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A file has failed to load after multiple attempts.


Other processes on the system such as virus scanners can cause this. If no such process exists a file may have become corrupt, please re-install the game.
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ОК
---------------------------

Posted couple of messages on this forum - no answer.
Created couple of issues on support - no reaction.

What should I do?

 

[Jorlin]

I cannot load a game. Always this (right after "Start - Solo/Open", during this nice-looking ship rotation):
---------------------------
System Error
---------------------------
A file has failed to load after multiple attempts.


Other processes on the system such as virus scanners can cause this. If no such process exists a file may have become corrupt, please re-install the game.
---------------------------
ОК
---------------------------

Posted couple of messages on this forum - no answer.
Created couple of issues on support - no reaction.

What should I do?

hmmm....

1) temporalily deactivate anti virus
2) try to run the game as administrator

 

[teaurn]

After you login to the launcher, dont press play, click options.

Then choose 'validate game files'

It might pick up a corrupt file and sort it.

Worth a try

 

[Tiamat]

Is your ticket marked as "unable to play the game"? If you can't even log in don't mark it as a bug as bugs have a lower priority.

I know there is some telemetry for asset load failures as a few have had weird problems loading assets and FD are still trying to figure out why.

 

[camper]

After you login to the launcher, dont press play, click options.

Then choose 'validate game files'

It might pick up a corrupt file and sort it.

Worth a try

yep, that helped, thank you.
I could play whole 10 minutes! more than yesterday for 3-hours trying. Game crashed, then I started again and saw this nice view:


now validation downloads files again.

I don't have any antiviruses on my comp, btw