Cant install ED horzion

hello! so i bought ED on steam. and whenever i launch the game it gives me a launcher. and there is diffrent version like arena, single player and leacy which i have installed. but then i see Elite Dangures horizon version which is not installed, and thats the live game. so i press install and my download speed is normal at first but after some minutes it starts to dip to 0.11 and eventually 0. and the etc time go from 1 day to 27 and back to 1 day. but i just sit and wait and after like 2 hours the bars fills up and its done but i get an error code that says "Exception downloading file, possible network failure and couldnt connect to remote server. my wifi is stable i can download fast on steam and other platforms. i have gone through internet and asking discord and no help, i have also sumbitted a ticket but i wantto get help faster. it seems like the launcher freze alot too under download. and i noticed now that my server status icon is blank.

sulutions i have tried with no fix: Turned off Multi Threading, virtual cache, windows defender, proxy settings. Reinstalled the game, veryfied files.

thx for reading and i hope get help asap!
 
judging by these forums its normal for quiet a few people to have connection issues
usually not a full page off postings on the pc subforum page goes by without someone mention it since 2013 game launch
the servers seem to be like musical chairs someone somewere cant connect yet nothing changed on there pc and "it was fine last week" statements
good luck...……………………
if not the game download speed or mission boards its i just cant connect for some...……………..
try a support ticket so someone else suffers it lol
 
Last edited:
judging by these forums its normal for quiet a few people to have connection issues
usually not a full page off postings on the pc subforum page goes by without someone mention it since 2013 game launch
the servers seem to be like musical chairs someone somewere cant connect yet nothing changed on there pc and "it was fine last week" statements
good luck...……………………
if not the game download speed or mission boards its i just cant connect for some...……………..
try a support ticket so someone else suffers it lol
ye i have sent ticket 4 days ago nobody has answered.
 
did you get an automated (almost instantanious e mail response (check spam folder) if not you can be pretty sure your ticket was not recieved
also it says minimum response time @tm is 5 days
if possible even though wifi is stable try a direct wired connection to hub is my advice
 
Last edited:
Back
Top Bottom