Can't log into frontier store?

[Kevin237]

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So earlier today I had bought some ARX to pimp out my rid with. Nothing big, right? Well when the ARX wouldn't show up on my account, I did some Googling that said I had to link my steam account with my frontier account. No problem. Lemme just log into the store to... Wait. What? I can't log in. I don't even get an error message when I try logging in either. I can log into every frontier related website with my email and password that I have for my frontier account. But the frontier store won't let me log in at all. Come on, man. I just want my ARX!
Does anybody know a fix for this at all? https://19216881.org/ https://1921681001.link/ https://19216801.digital/

 

[Para Handy]

Have you tried going in via the User Portal?

User Information User Information

user.frontierstore.net

That is where you can see your ARX.


... but if your game is working then you should be able to log in to your account at:

Customer Login - Frontier Store

The Frontier Developments Online Store is the exclusive online retailer for products made and licensed by Frontier Developments plc

www.frontierstore.net

... or of course this (or similar) might help:

https://customersupport.frontier.co.uk/hc/en-us/articles/360011913919-Where-are-the-Arx-I-purchased-through-Steam-

good luck

 

[Support Apollo]

​

So earlier today I had bought some ARX to pimp out my rid with. Nothing big, right? Well when the ARX wouldn't show up on my account, I did some Googling that said I had to link my steam account with my frontier account. No problem. Lemme just log into the store to... Wait. What? I can't log in. I don't even get an error message when I try logging in either. I can log into every frontier related website with my email and password that I have for my frontier account. But the frontier store won't let me log in at all. Come on, man. I just want my ARX!
Does anybody know a fix for this at all?

Hey CMDR, if you're still unable to log in, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us, and if you could include your FID, CMDR name and the email address you have used to create your original Frontier account, then we should be able to locate the account and investigate further.

- Apollo

 

[CMDR Reaper]

I have the same problem. Can't login to the store, can't login to the launcher, can't reset password. I can only play the game if I start it through Steam.

Update: I'm in now.