General / Off-Topic Colour Washed Out on PS4 Pro with 4K TV

[Myrm]

Hi


Not strictly to do with Elite Dangerous, but I thought I would ask this here in case anybody has/had the same issue, and how it may be rectified.


I have a PS4 Pro linked to a 55” 4K HDTV Sony Bravia TV model number KD-55XD8005.


When I boot up my PS4 Pro I see the bright blue home page but after a moment or two the colours suddenly dim and appear washed out. This affects all my games, such as Elite Dangerous. The PS4 Pro is linked to the TV via the HDMI 2 socket.


Also plugged into the same TV on HDMI 3/ARC port is an XBox 1X. This retains its bright colours at all times, I see none of the switch to washed out colours that occurs with the PS4 Pro.


Has anybody else had this? if so, how did you rectify it (if, in fact, you were able).


Thank you.

 

[pzykozomatik]

Check HDMI RGB settings. I'll quote myself here:

BTW console users might also check this in their system settings. On Playstation it's located under Home > Settings > Sound and Screen > Video Output Settings > RGB Range. You should also check the corresponding setting on your TV, provided the mode is supported (usually found under something like "HDMI black level"). The PS's standard setting is set to "Automatic" which just uses what ever is set on the TV. Set it to "low" and/or "full" respectively on both sides to enforce full RGB mode.

You could also check the HDR settings (if applicable for your TV), but those should only matter within supported games (which ED isn't one of).

 

[Mr Fad]

Have you got both hdmi 2 and 3 ports on your TV set to enhanced or advanced? (can't remember which)

 

[stormyuk]

Have you got both hdmi 2 and 3 ports on your TV set to enhanced or advanced? (can't remember which)

I think they both are enhanced. Make sure they are both set to enhanced in home > settings > external inputs > HDMI signal format > Enhanced format.

I have a Sony XE9005 and have no problems with the Pro. Also make sure you use the HDMI which came with the Pro or make sure its HDMI enhanced compatible. I had issues with my Pro initially when I was using a cheaper cable. Couldn't get Enhanced signal working.