Crash to desktop loop, anyone? Game completely unplayable :(

CMDR Rimsey

CMDR Rimsey
o7 Folks

Been unable to play the game for 2 days now due to a CTD loop after disembarking from my SRV at a surface site. I can see from the issue tracker that a few of you are reporting similar issues.

From what I can see, there are three main scenarios where you'll encounter this most unholy game breaking issue:

CTD when attempting to land/approach surface site in ship
CTD when on foot/disembarking from SRV at a surface site
CTD when stuck in an APEX shuttle that's attempting to land at a surface site

When in your ship, loading into Horizons and jumping to another system/away fromt the surface site, then re-loading back into Odyssey can resolve this, but on foot/SRV/APEX shuttle is a bit different. I always get the "There was a problem retrieving you Commander data from the server" error when attempting to load into Horizons. Logged in on a different machine and encounter the smae issues, so I know the problem isn't on my end.

I know FDev will be super busy just now, but I know I'm probably not the only one that’s majorly frustrated/disappointed that I can't play the game now.

Anyone had a response from customer support regarding a potential fix? No updates on my ticket yet unfortunately.
 

M Horus

M Horus
Same problem. I was about to scan an artificial structure and came close the surface. Since this event and an uncountable router restarts and DNS deletes my commander career seems to come to an end. I am unable to log into other ED sequels. No response from customer service yet. There was just a 500MB update in the steam launcher regarding this game a couple hours ago. Happy Whitsun! :poop:
 

ErikThorvald

E
Same. was dismounting my SRV when the game crashed and now every time I try to continue playing it CTD.
Launching in Horizons or Base Game it doesn't crash but gives a Load Failure and returns to Main Menu instead.

I wanna be able to play again.
 

M Horus

M Horus
Good day Commanders!

There was a 5MB update today which solved the problem in my case. So ready to hit the skies!

Is anyone interested in exploring the galaxy together? If so give me a message!


Take care and always remember:

The universe, as beautiful it can be, is sometimes a bloody bad


With kind regards,

Petty Officer M. Horus
 

CMDR Rimsey

CMDR Rimsey
M Horus said:
Good day Commanders!

There was a 5MB update today which solved the problem in my case. So ready to hit the skies!

Is anyone interested in exploring the galaxy together? If so give me a message!


Take care and always remember:

The universe, as beautiful it can be, is sometimes a bloody bad


With kind regards,

Petty Officer M. Horus
Click to expand...
Awesome news, happy to hear that you've been able to get back in! Alas the update did not resolve the issue for me, unfortunately :(

Happy trails, Petty Officer o7
 

ErikThorvald

E
M Horus said:
Good day Commanders!

There was a 5MB update today which solved the problem in my case. So ready to hit the skies!

Is anyone interested in exploring the galaxy together? If so give me a message!


Take care and always remember:

The universe, as beautiful it can be, is sometimes a bloody bad


With kind regards,

Petty Officer M. Horus
Click to expand...
saw the new patch but it didn't fix the issue. The game still crashes to desktop in Odyssey and on horizons or base game it gives:
"load failed
There was a problem retrieving Commander data from the server. try again in a few minutes. if the problem persists, please contact technical support via the game launcher."
 

Khyrnn Bosch

K
ErikThorvald said:
saw the new patch but it didn't fix the issue. The game still crashes to desktop in Odyssey and on horizons or base game it gives:
"load failed
There was a problem retrieving Commander data from the server. try again in a few minutes. if the problem persists, please contact technical support via the game launcher."
Click to expand...
Same here.
 

M Horus

M Horus
CMDR Rimsey said:
Awesome news, happy to hear that you've been able to get back in! Alas the update did not resolve the issue for me, unfortunately :(

Happy trails, Petty Officer o7
Click to expand...
Sad to hear this. Would need help by hunting 56 swigging Pirates in system BD-05 2778.

Major problems were solved here but it still keeps crashing from time to time while landing on planets. Where is Hotfix 3?
 

M Horus

M Horus
Steps I did before the updates:

  • DNS caches delete with admin cmd
  • Cache delete in Steam
  • Router/PC restart
  • Checked Windows updates
  • Steam game file repair
  • Update check steam launcher
  • Dowloaded available updates in steam
  • Busting pirates innards
 

CMDR Rimsey

CMDR Rimsey
Anyone had any updates on their tickets? I see the response time is now up to 7 days.

I was so excited to play Odyssey, and wasn't too fussed about the other bugs I was encountering. Not being able to play the game for going on 5 days, and having no acknowledgement from the support team, is really, really, frustrating.
 

M Horus

M Horus
In case you commanders can join again, are you interested in establishing a major galaxy ruling squadron that rocks?

In best wishes for problem solving,

Petty Officer M. Horus
 

Khyrnn Bosch

K
Was contacted by support this morning. They moved my Commander into my ship and to a nearby system. All seems to be well now.
Hang in there Cmdrs.
 

M Horus

M Horus
My game has continous crashes and I got the in-game message to be promoted to Petty Officer 2 Class 19 times but in the status menue I am still a Petty Officer.

This game has so many bugs. If I'd knew it before I hadn't spent this money.
 
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