Dxdiag

Beerwielder

B
Hello
I'm trying to place a ticket for lost rares from cargo hold after the latest update and I'm supposed to put in system spec (dxdiag) to be able to submit the ticket. Since, lucky me I was stupid enough to choose windows 8.1, when I bought a new comp, I can't find the dxdiag info any where. Any help appriciated.
Thanks,
B
 

RipperJack

RipperJack
unless its related to system performance or something in that sense i just wrote irrelevent and they sorted it still anyway.
 

2fatactual

2
it says mine is an invalid number im starting to get perturbed at all these hoops we need to jump through to get the attention of customer support
 

JTX

J
Sorry captain idiot here what the hell is this System Spec (dxdiag): no matter what i do i get invalid number now i have run the Dxdiag and have saved that to my desktop but i still have no idea on this number they want
 

teaurn

teaurn
Every time I've raised a ticket, I've never put DXDiag data in the System Spec box :)

What I do, is use the Launchers 'Options' menu, then choose 'Display Hardware Survey' and wait for a little window to pop up.

Then copy & paste into the box on the website.

No-one has ever complained to me, and my tickets get sorted as *fast* as everyone else's afaik.

So, poo to DXDiag :D


In the Game Version box you need to look at the bottom left of the launcher, under the PLAY button, it says something like:

V 2015.02.19 58113

V=Version
The next bit is the date of install (backwards)
The 5 digit number is the one I put in the Version Box, and again, noone's ever complained...etc

Hope that helps...
 
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