ED Store Down

Cmdr Travers · Nov 25, 2014

Is anybody else having trouble accessing the ED store today? A friend wants to know what I would like for Christmas (a t-shirt as it happens) but I can't get the online store to load

VR jefranklin18 · Nov 25, 2014

Fine for me. Is it just the store or other sites impacted for you?

Cmdr Travers · Nov 25, 2014

Just the ED store, everything else online is fine tonight

tried in IE and Chrome too

Hamerstein · Nov 25, 2014

I've been having the same issues: Chrome browser on both my PC and my tablet (just to check it wasn't the PC mucking about). Was concerned that it might be my internet, I'm not glad you're having problems too but at least I know it's not just me.

Warialinth · Nov 25, 2014

Looks like there is brutal server overload... i think it's only because lots of people trying to download single playre tutorials - it's wednesday in europe

EDIT: there is almost 59 second latency ...yep it's only overload

Cmdr Travers · Nov 25, 2014

Hamerstein said:
Was concerned that it might be my internet, I'm not glad you're having problems too...

Misery loves company :/

Warialinth · Nov 25, 2014

Ok mases of people accessing store and trying to download the game. I think , frontier didnt expect that big load on store servers

Andovar · Nov 25, 2014

My download link is still greyed out, so I don't think that's it. (unless they're selectively allowing the downloads)
I had the same problem too. On firefox it just spins, but I can get in fine with chrome. ...go figure.

still can't download though... damnit!

Northius · Nov 25, 2014

The game server is dead to me too.. Cant play.

Still think single player offline mode is a naff idea?

Warialinth · Nov 26, 2014

Andovar said:
My download link is still greyed out, so I don't think that's it.

That is possible, finally i downloaded launcher, logged in and... still can't download the game. Launcher failing on slow bandwitch.

nbrado · Nov 26, 2014

Northius said:
The game server is dead to me too.. Cant play.

Still think single player offline mode is a naff idea?

yep because without a net connection to update the persistent universe it would be about as fun as battlecruiser 3000

Andovar · Nov 26, 2014

Warialinth said:
That is possible, finally i downloaded launcher, logged in and... still can't download the game. Launcher failing on slow bandwitch.

I can't even download the launcher. Not because of bandwidth, it's just not available...

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AlcatraZo · Nov 26, 2014

Same Problem Here , I can't download the launcher yet , it's greyed out

Warialinth · Nov 26, 2014

And on-line mode save HUGE amount processing at client side...
...just think about it - do you really need that CPU hungry space engine on your client? Nah.

huge offtopic.

Anyway store is up for me but very slow.

EDIT: downloads working

View attachment 2648

stavros · Nov 26, 2014

AlcatraZo said:
Same Problem Here , I can't download the launcher yet , it's greyed out

You can download the launcher directly from http://hosting.zaonce.net/elite/Client-Installer.exe

shreddog · Nov 26, 2014

Warialinth said:
And on-line mode save HUGE amount processing at client side...
...just think about it - do you really need that CPU hungry space engine on your client?

Hmmm, I don't buy that.
Isn't it strange then that (since you almost mentioned it) THE Space Engine simulates the entire UNIVERSE, and you can travel seamlessly from the surface of any planet in one galaxy, all the way down to the surface of a planet in a different galaxy.. All offline on a 5+ year old computer...

fearlessfrog · Nov 26, 2014

Warialinth said:
Looks like there is brutal server overload... i think it's only because lots of people trying to download single playre tutorials - it's wednesday in europe

EDIT: there is almost 59 second latency ...yep it's only overload

Heh, yep I too logged in as a pre-orderer, so there are probably 1000's of us ruining it for everyone

Maybe FB could post a 'Hey, wait till 18:00 UTC please' and let people know when on Wednesday, and then at least the F5/refresh crowd will settle down a bit.

EDIT: Just realized, it's only 00:34 in the UK, so people are being pretty optimistic. It's still 4:34pm Tuesday for me on Pacific time, so I'm happy for the globe just to spin around a bit more and be Wednesday properly.

Andovar · Nov 26, 2014

stavros said:
You can download the launcher directly from http://hosting.zaonce.net/elite/Client-Installer.exe

Thanks for the link.
Got it installed and logged in, but still can't download. Only a 'purchase' button exists. I'm guessing my pre-order access still isn't active yet.
...what a tease.

AlcatraZo · Nov 26, 2014

stavros said:
You can download the launcher directly from http://hosting.zaonce.net/elite/Client-Installer.exe

Thank You , I downloaded and installed it but when i login it says Unauthorised , Looks like they didn't open it for pre-orderers yet

fearlessfrog · Nov 26, 2014

Andovar said:
Thanks for the link.
Got it installed and logged in, but still can't download. Only a 'purchase' button exists. I'm guessing my pre-order access still isn't active yet.
...what a tease.

As a preorder-er I did this a couple of days ago and the button lit up as 'Download'! I pressed it with all my might, an orange progress bar started whizzing across and I get very, very excited.

A couple of minutes it popped up a dialog saying 'key not valid xml' or something. Now *that* was a real tease..

About a day ago I tried again and the button (quite rightly) now says 'Purchase' and redirects to the 'sold out' beta purchase page on the store.