News Elite Dangerous: Horizons on Steam

Zac Antonaci

Head of Communications
Frontier
We’re pleased to be able to confirm that Elite Dangerous: Horizons is now available on Steam, as well as our store, via early access.

Anyone that has already pre ordered or purchased through our store can get a steam key from our Frontier store.

To find out how to get your steam key, check out the support article here

Many thanks you continued support.

Fly safe, Commanders!
 
yeah ty :D

Hmm There was a problem getting a key, please contact support.
btw i have the lifetime pass if that's any help.
 
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"There was a problem getting a key, please contact support."
:(

I'm guessing i should probably just try again later when the servers aren't getting beat senseless.
 
SQLSTATE[08S01]: Communication link failure: 1053 Server shutdown in progress, query was: SELECT * FROM frontier_steamkeys WHERE game = :game LIMIT 1


Trace:
#0 /var/app/current/lib/Varien/Db/Statement/Pdo/Mysql.php(110): Zend_Db_Statement_Pdo->_execute(Array)
#1 /var/app/current/app/code/core/Zend/Db/Statement.php(291): Varien_Db_Statement_Pdo_Mysql->_execute(Array)
#2 /var/app/current/lib/Zend/Db/Adapter/Abstract.php(480): Zend_Db_Statement->execute(Array)
#3 /var/app/current/lib/Zend/Db/Adapter/Pdo/Abstract.php(23: Zend_Db_Adapter_Abstract->query('SELECT * FROM f...', Array)
#4 /var/app/current/lib/Varien/Db/Adapter/Pdo/Mysql.php(504): Zend_Db_Adapter_Pdo_Abstract->query('SELECT * FROM f...', Array)
#5 /var/app/current/lib/Zend/Db/Adapter/Abstract.php(756): Varien_Db_Adapter_Pdo_Mysql->query('SELECT * FROM f...', Array)
#6 /var/app/current/app/code/local/Frontier/SteamKeys/Model/Item.php(11


alright... he??
 
Hmm. So I signed in with steam but i'm only seeing the Elite Dangerous key under Partner Keys - not the Horizons key?
 
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So i have the lifetime pass too and same as the other => There was a problem getting a key, please contact support.

Waiting or contact support now ?
 
This is what happens when you rush into a release without working out all the bugs first...

- - - - - Additional Content Posted / Auto Merge - - - - -

do what you wanna do. this is not a support ticket thread.
 
I've got a button "Claim a key for Elite Dangerous Horizons" in the store, but when I click it I get an error message "Cannot claim, contact support" (which I did, but support will take 3 days!)
 
Hmm. So I signed in with steam but i'm only seeing the Elite Dangerous key under Partner Keys - not the Horizons key?
You need to request the key from the frontier store. (though you'll likely get an error atm)

So i have the lifetime pass too and same as the other => There was a problem getting a key, please contact support.

Waiting or contact support now ?
I got the same error. The servers are obviously getting hammered (and not in the good way), so I'd suggest just waiting a few hours. At least that's what I'm doing.
 
Hmm. So I signed in with steam but i'm only seeing the Elite Dangerous key under Partner Keys - not the Horizons key?

Same here, I'm guessing that whatever servers handle all of that are under a lot of strain right now. It'll probably be there a little later.
 
where is that Button tho? i can only see the Key for the regular game and no "Claim a key for Elite Dangerous Horizons" or am i blind? O:

yolol.jpg
 
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idiora.jpgYou see everyone having issues... but you still wanna try?

e.g. I see everyone running off a cliff and dying, but I'll try it to see if I survive
 
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