Well, we do have a princess, it's just that she's boring (along with the other 'leaders' where the politics and states change less often than in the real world), and we could have had a great storyline, Empire vs the Federation (if players had been restricted to join only one faction), start with skirmishes, all out thermonuclear heck, temporary cease fires...
Jeez, even the thargoids are little more than zoo spectacles - drop into this USS to see the funny spaceships (the alien war could've been contained in the Pleides so the bubble was still safe for new players), but don't contain them, have a proper war zone out there!
For an MMO, no player agency, no player trading, no player able to affect anything (except the tick tock of the BGS system states), they even stopped player created Galnet articles...
What would be cool - modding for players, let us generate missions and stuff to find out there. Star Trek Online has been going for nearly 9 years and you would never run out of missions because there's thousands of player created stuff to play once you've run out of official storylines; yea, some of it is crap, but lots of it is amazing. Morrowind is still going strong after 16 years because modders keep it alive.
3.3 is the best update in a while, but devs will never be able to generate enough stuff to keep interest high, the games population on the other hand... oh my! That's the next update we need (after atmospheric planets / gas giants obviously), modding tools.