The question here is, is Fdev really aware of the potential of their game?
One would think so, but all evidence points in the other direction...
Also - potential is something seen differently - even in this thread are slightly different views what should or could be developed more.
But all this discussions are useless at this time. Look at the facts. The question now is not if they want or will develop, the question is, will they ever develop the game? The game is now around 5 years old, and the usual live time of a game (multiuser online game) is around 5 to 6 years. There may be exceptions, but this is true for most games. Thinking about this it should be no surprise that they postponed the next big update. And the next big update, whatever it is, will be the last update, I think. Maybe they will try to change the game, to 'modernize' it, but it could be also the games death. If they choose the wrong direction, only few will pay for the upgrade, longtime players will leave, and then nothing can be done. I am thinking about the 'Arena' mode, which was developed, and is now a free giveaway to the Horizons version, which only few people ever use.
And the state of the game now is awful. Bethesda is know for buggy games, with a lot of bugs that they will never fix. But (with the exception of Fallout 76) in Bethesda's games the user./player can use the Construction Kit and fix a lot of bugs and annoyances. Mods can change the game, and there are 'unofficial' bug fix mods, which really work well. Fallout 76 is an example what happens, if players cannot fix a game. And ED cannot be fixed by players too, this is not possible with a multi user online game. So we have now 149 pages of reported bugs (yesterday there were 146). There are a lot of duplicates, and several non issues, and several reports which should be directed to support. So lets estimate we have only a third of 'real' bugs, and only half of them are severe. That would be 1/6 of 149 pages, lets round this down to 24 pages, and therefore around 240 bug reports, which are confirmed. For a game which is 5 years old and 'maintained', this is not good. And the issue reports grow ever day.
There is still no known issues list, the issue tracker is not maintained at all and cannot serve this purpose. Issues are neither acknowledged, nor rejected, duplicates are not marked, and since 'confirming' is obviously automatic, it is open to abuse, at least theoretically. There seems to be no real interest in fixing bugs, except maybe real bad bugs. Small things like a flawlessly working FSS which now is very annoying to use, crashes after certain actions (skimmers), hanging after logout (Guardian Sites) are only the things I have seen myself. And I am avoiding more than half of the game to avoid bugs. So instead of 'developing the potential' they are now ruining every possible potential, and if they continue this way, the game will suffer until the update comes along. If it ever comes, two years are a long time and many things and plans can change. Promises are easily forgotten...
So yes, ED has (and probably always had) a lot of potential, but if Fdev develops on or more of these things, it will take ED down a certain path. For example, better NPCs and a bit more role playing will change the game. Or better balance in PvP will change the game in another direction. I think, these things were never tried, since they wanted to keep all options open. And now it is probably too late, since the game is too old to be changed so massively. And since there is nothing developed, the question makes no sense anyway.
They always talk about a 'small team' working on the game. I don't believe it. The latest update had a lot of good ideas, and I like it. But the state in which it was delivered is an insult to us - and to the poor developers who were obviously forced to deliver a work not really tested and not ready. And - as it goes now - I suspect, that they have no time to fix the bugs in a timely manner. It cannot be so hard, that it takes weeks to fix the FSS, or other things. I do not think they are incompetent, but if they have no time, they can do only small steps, and there will be more errors.
So - potential the game may have. But there is just no will to do anything with it. Since the last big update (December I think?) a lot of bugs are unfixed and with every update and even with every bug fix update the bug list grows. 3 really fixed, 6 new. Nobody who is employed as a SW developer is that incompetent! I feel actually sorry for the developers, I would have a problem to be forced (for whatever reason) to deliver such shoddy work, and I am sure they feel also like this.
So - developing the potential is nice. But if they will not even fix obvious and confirmed bugs, there is no hope for this.