Epic Elite Dangerous Launcher wont download game

[tR0y2020]

I got the game on epic a long time ago and used to play it a lot, I had reset my pc and decided I wanted to play this game again after I had had a long break from it. I downloaded Epic and downloaded the game. When it finished I launched it but only the legacy version was installed, it wanted me to install horizons separately which I was sad about causes I wanted to play then and there but I started the installation however the installation froze (not the launcher) after about 5 minutes. When I restarted the launcher it no longer says install but now says play but still has the orange background from the install button. When I press play the launchers freezes then the options disappear the game "launches" (black screen) then the game completely crashes after a couple of seconds of the black screen and takes me back to epic.

The legacy version works perfectly fine but the saves between legacy and horizon dont share, so its not an issue with my pc and the game. I have tried uninstalling and reinstalling but still no difference.

Please help!

 

[Northpin]

have you tried to close the Epic Games Launcher client and restart it? that should trigger the update/download process
Also make sure you have enough space on the drive with the Epic Games library - Horizons Legacy needs 20GB of free space and Horizons 4.0 needs another 50GB free space

 

[tR0y2020]

have you tried to close the Epic Games Launcher client and restart it? that should trigger the update/download process
Also make sure you have enough space on the drive with the Epic Games library - Horizons Legacy needs 20GB of free space and Horizons 4.0 needs another 50GB free space

yep, tried restarting my pc tried restarting the launcher, uninstalled and reinstalled and i have 385gb free space

 

[mort346]

Hi, I'm having the same problem, was this ever resolved? I can play legacy but if I try and play the live version it just gets stuck and won't install the game.

 

[STRONTIUM DOG]

cntr alt del task manger performance tab click relevent drive and look @ read/ write speed etc
once the launcher is clicked to download or upgrade somtimes it appears unresponsive and broken but is in fact working extremely slowly in some cases...………..
due to the pants amazon servers ED uses and the fact the launcher uses an outdated internet explorer 11 based coding

 

[Jack Winter]

FWIW, before the last update I added "C:\Users\Jack\AppData\Local\Frontier_Developments\Products" to the Microsoft Defender's exclusion list, the update was super fast. It seems like there is a problem where the MS antivirus slows down the installer.

 

[Ned Flandalorian]

In the launcher go into the options menu and make sure "virtual cache" is turned off before starting the download.

 

[STRONTIUM DOG]

ya what he said also