EPIC game not starting

[erka]

Just bought the game in the epic store. Installs without a problem, but doesn't start.
There is no error messsage. Drivers are current versions, WIndows 10, AMD Ryzen 4650 pro, 16G RAM
No problems with other games.

 

[Jens Erik]

Hi there erka,

Sorry to hear you're having issues! If you could please submit a ticket about this to our support staff, they should be able to help you further: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003552140

 

[erka]

Done - thank you!