Everything in the Starport Services menu should be accessible from the Concourse.

I like to be immersed and I like to take advantage of new features when I can. I figure after spending so much time hooked up to that chair it must be nice to stretch one's legs so I disembark — or at least, I would more often, because sometimes I've disembarked and gone up the lift only to realize that what I need to do can only be accessed on the ship, like commodity trading. Ideally, there should have been NPCs to interact with for those services, the material traders and other contacts should have been made NPCs, there should have been a cargo foreman near the already-visible cargo bay next to the lifts. This all seems like an obvious oversight. But yet even worse, there's literally a terminal within the station Concourses, which on first sight I presumed would allow me to access the Starport Services on foot, only to discover that it was an inexplicably pared-down version from which I could access nothing relating to my ship.

I've run into a grand total of 2-3 other CMDRs in stations, so these aren't exactly bustling social spaces and without much personal use for them, my own attempts to make use of them regardless often feel like the game is literally fighting me by trying to make it as inconvenient as possible. It's a nice change of pace to be able to go take a little stroll and do some things on foot after so many years confined to the cockpit, even if only for the roleplaying aspect. At the very least, it seems completely obvious that all of the Starport Services should have been mirrored on the Concourse terminals. I just don't understand it.
 
Engineers have a related issue. If you land at a workshop, engineering services are no longer available from the local services menu. When you get to the engineer in person, they have a dialog option for their services which is fine. But there is no way to access the local services. If I want to switch in some modules I had transferred locally for engineering, I have to run back to my ship, do the swaps, and run back to the engineer.

Add several terminals in the engineer's office or at least have both the engineer and local services from the ship provide all services.
 
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