Hardware & Technical EVGA GTX1060SC installation problem

CMDR Dukie

C
Hi guys

Was very excited to receive my new EVGA GTX1060SC card this morning only to get stuck at the Gigabyte motherboard load screen. Every minute or so i get a short beep which repeats.

I'm going to enlist the help of a PC technician if I can't get my PC up and running soon (I had to remove the card and use onboard GFX to write this email) but I thought I would post a quick thread here as there may be someone who has had similar installation problems with a new GFX card.

I removed the old AMD software with DDU and also used ccleaner before starting the installation process. I'm using Windows 10.

Any help or suggestions will be much appreciated.

Cheers

CMDR Dukie
 

Asp Explorer

Asp Explorer
Does it even pass POST? Can you press Delete or F12 or whatever to get into the BIOS?

Do you have all the power connectors securely attached? Is the card properly in the slot? Is your monitor hooked to motherboard or card output? What PSU and motherboard do you have?
 

CMDR Dukie

C
Asp Explorer said:
Does it even pass POST? Can you press Delete or F12 or whatever to get into the BIOS?

Do you have all the power connectors securely attached? Is the card properly in the slot? Is your monitor hooked to motherboard or card output? What PSU and motherboard do you have?
Click to expand...

Not sure what POST is? Was trying f8 to try to get into SAFE mode but this did not work either.
It's a Gigabyte GA-B75M-D3H
I have had the card in and out a few times today and yes I'm pretty sure it's seated correctly and the power leads attached. The PSU is 450W and yes the monitor is attached to the card output. I'm running Windows 10
 

Yaffle

Volunteer Moderator
Yaffle
As Asp has already suggested, knowing what the beep is trying to tell you may help.

I don't have a Gigabyte motherboard, but beeps usually mean something. Some boards have little LEDs on them that give numbered codes, which may help.

Asp has listed the most common issues, but a rummage to work out the beep code may give more insight.

Don't forget that
 

Yaffle

Volunteer Moderator
Yaffle
CMDR Dukie said:
Not sure what POST is? Was trying f8 to try to get into SAFE mode but this did not work either.
It's a Gigabyte GA-B75M-D3H
I have had the card in and out a few times today and yes I'm pretty sure it's seated correctly and the power leads attached. The PSU is 450W and yes the monitor is attached to the card output. I'm running Windows 10
Click to expand...

POST = Power On Self Test

Will the board get to show anything, or just a logo?
 

Yaffle

Volunteer Moderator
Yaffle
From the manual:

BIOS (Basic Input and Output System) records hardware parameters of the system in the CMOS on themotherboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup,saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allowsthe user to modify basic system configuration settings or to activate certain system features.When the power is turned off, the battery on the motherboard supplies the necessary power to the CMOS tokeep the configuration values in the CMOS.To access the BIOS Setup program, press the delete key during the POST

So, when you power on it should beep. Now press the DEL key (some boards are a tad odd, and you'll need to tap it several times) and see what happens. Hopefully you'll get a backstage view of the motherboard's setup.
 

CMDR Dukie

C
Thanks guys

I get the default Gigabyte screen and then the computer hangs and will not allow me to progress any further. The code i quoted above is printed on the motherboard near the slot for the gpu. When I remove the card the PC works fine. I'm using onboard gfx atm
 

Asp Explorer

Asp Explorer
You'll need to count the beeps and compare their lengths. If it just keeps beeping short beeps, the PSU isn't working properly, and under 500w is a bit wimpy, and your card prob needs a 400W clean minimum.

- - - - - Additional Content Posted / Auto Merge - - - - -

Ok see if you can beg or borrow a beefier PSU from a friend or other box :)
 

CMDR Dukie

C
It's just one very short beep about every 1-2 minutes and the screen does not change. I had not thought the PSU rating could be a problem, but I am going to check again the demands of the GTX1060SC. The card coming out was an AMD Radeon 6800 series which is about 3 years old and was getting very noisy as well as not really being up to running Horizons.

P.S. Acording to EVGA website the GTX1060SC requires 120W max
 
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Chris Simon

Chris Simon
I'm with Asp on this one.

The card has a 6-pin power connector, right? If your PSU can't provide enough power, it won't start.
If you have that option, try 4+2 configuration from two different branches the PSU surely has some spare old molex connectors and there should be an adapter provided with the card.

edit: or try unplugging everything that you don't need for the boot-up. Extra hard drives, Blu-rays/DVDs, etc.
 
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CMDR Dukie

C
Hi Chris

The old card had two 6pin power plugs and I tried both of these before unwrapping the EVGA connector supplied with the card. It made no difference, but a PSU upgrade might be worth trying.
 

Asp Explorer

Asp Explorer
Yup your card will draw that much power, but can your PSU supply it as well as the other demands of the system?

Seeing as it won't boot - I'd suggest it can't. Grab a new quality 600w PSU and you'll be happy :D
 

Asp Explorer

Asp Explorer
I've got a mix of Coolermaster and Enermax/Lepa in my rigs. Only time I really had a problem was when I was asking a unit to do more than it could handle.
 

Zetta

Zetta
Going to sound silly but have you set the BIOS option to choose the new card and not onboard graphics.
 

CMDR Dukie

C
I have an engineer coming round to have a look soon so fingers crossed they can fix it for me. Maybe the BIOS need upgrading and I will be asking him to check this for me along with the potential power issue.

Cheers CMDRs
 
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