Hello i just got the game off epic and followed all the things to get it setup. however if i try to launch the game it gives me the message above. i have seen a few others having the same issue. can anybody help? also yes i have tried restarting epic
"failed to connect to authentication server"
- Thread starter Kokokangeroo
- Start date
according to the subreddit all of the issues are fixed so im goin to try again but i doubt it is
ok they fixed it restart your pc
Still doesn't work.
Didn't fix it for me. Soon as the planet generation thing finishes, it immediately says it can't communicate with the authentication servers, then logs me out, and closes the client.
Same thing is happening to me ugh...
works for me
Still does not work for me. Logged out of everything, restarted computer, logged back in, still no luck.
So far uninstalled the game logged out completely on everything, logged back in and reinstalling the game i am at about 95% ill keep ya posted if it fixes the issue. Oh and also cleaned my history/cache on my browser too
EDIT: Still Borked, cant log in..
EDIT: Still Borked, cant log in..
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i've looked into the issue, it's been happening for at least 5 years, so the devs really are useless, if they can't fix it, i guess only some people get to play until they do, ir they get lucky
ok so i just went straight into the folder to the launcher. right clicked and run as admin. it sent a code to my email. when i put the code it said i had to purchase the game. If i try going through epic i get the same errors as most ppl here
So do i have to get it through another platform? i really don't want to buy it
I dont think so. suppose to be free now so we'll see if they fix this issue.
Little did we know the only thing we got for free was the launcher.
Usually, the "Failure to connect to ... server" is nothing you can do anything about. Usually.
It could be:
On busy periods (like today and probably up to and including the next weekend), I'd just try again over several hours - including shutting down and restarting the game launcher and possibly the Epic launcher. If that doesn't resolve the issue and all other internet applications on your system work fine, you may have to contact support to help you with tackling the last issue in the list.
It could be:
- FD's server is simply overloaded (or the hamsters are on strike). Quite possible right now.
- Amazon's AWS is overloaded, or is priorizing other stuff higher than FD's traffic
- any ISP in the chain, down to the one you are conected to, is having problems
- your firewall, port forwarding, UPnP or VPN or its settings conflict with FD's port usage
On busy periods (like today and probably up to and including the next weekend), I'd just try again over several hours - including shutting down and restarting the game launcher and possibly the Epic launcher. If that doesn't resolve the issue and all other internet applications on your system work fine, you may have to contact support to help you with tackling the last issue in the list.
how do i do that?