Formosan black bears keep their mouth open all time

My Formosan black bears keep their mouth open all time and it looks a bit weird. Is this normal or is it a bug?

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We got three contributions already! Thanks! Let's see if there are more volunteers and we get the issue confirmed!
 
Sorry for bringing this back but this issue is still happening. I also don't know why they can't use the frozen fish enrichment item when the zoopedia says they are good fishers.
 
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