Frontier's ticket support rocks!

ShadowWolf Kell

ShadowWolf Kell
To be fair, after the 1.2 update and ticket's being automatically closed, my new ticket was resolved very quickly. Was reimbursed even while in game. Thought I somehow had collected a 10m bounty and was like WHAT?!?
 

Kalearne

Kalearne
Good response for you, hope your issue is sorted.

I have five tickets open from 11th Jan, no response on any of them
 

AstroZak

A
Sounds to me that Frontier have a backlog, they're trying to stop it getting worse by dealing with new small items like refunds fast - but they'll get to the back log eventually.
 
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