Game crashes all the time since the last update

Hello Pierrosaure! I'm sorry to hear that. If you have any mods installed, the first step is to uninstall them and then running the game again.
No I don't have any mods installed. The only mods i had were cosmetic mods for 3 species, and they were automatically uninstalled with the update.
 
My biggest issue with the update is the audio gets all weird. Played C.T. JP and after opening the park or after completing the medication objective, the audio started bugging out. Haven't turned it on and off again since this, and now in sandbox, where every so often the audio with bug out again.
 

Jens Erik

Senior Community Manager
Frontier
No I don't have any mods installed. The only mods i had were cosmetic mods for 3 species, and they were automatically uninstalled with the update.
In some cases they're not automatically installed, so could you please check again just to be safe? It just helps us eliminate possibilities.

My biggest issue with the update is the audio gets all weird. Played C.T. JP and after opening the park or after completing the medication objective, the audio started bugging out. Haven't turned it on and off again since this, and now in sandbox, where every so often the audio with bug out again.
Hi! How is the audio bugged out? Does it not play as intended? Are there weird static noises? Any additional information you can provide will help! :)
 
In some cases they're not automatically installed, so could you please check again just to be safe? It just helps us eliminate possibilities.


Hi! How is the audio bugged out? Does it not play as intended? Are there weird static noises? Any additional information you can provide will help! :)
Hi, not quite sure how to explain it other than it sounds like they're underwater or talking through a fan. When it happened specifically when the characters started talking, Wu, Hammond, and the other scientist, during the aforementioned objective. Not just their voices but the music and background sounds were all affected, even in sandbox when it happened a few times. Xbox One.
 
In some cases they're not automatically installed, so could you please check again just to be safe? It just helps us eliminate possibilities.


Hi! How is the audio bugged out? Does it not play as intended? Are there weird static noises? Any additional information you can provide will help! :)
Yes I'm sure. All the original models and skins came back on their own.
I followed your instructions : as a precaution I still put the original files back in their place to be sure. the game crashed within 20 seconds of starting my game.
 

Jens Erik

Senior Community Manager
Frontier
Hi, not quite sure how to explain it other than it sounds like they're underwater or talking through a fan. When it happened specifically when the characters started talking, Wu, Hammond, and the other scientist, during the aforementioned objective. Not just their voices but the music and background sounds were all affected, even in sandbox when it happened a few times. Xbox One.
Ok, got it. That sounds like a bug. Please report this in our Issue Tracker: https://issues.frontierstore.net/
Yes I'm sure. All the original models and skins came back on their own.
I followed your instructions : as a precaution I still put the original files back in their place to be sure. the game crashed within 20 seconds of starting my game.
Hmm, OK. The next step would be to report it in the Issue Tracker: https://issues.frontierstore.net/
Provide us with as much details as you can.
 
the game still crashing, even after today's patch.
Please Frontier do something ! I paid for this game I wish I could play it
 

Jens Erik

Senior Community Manager
Frontier
the game still crashing, even after today's patch.
Please Frontier do something ! I paid for this game I wish I could play it
The team investigates all crash reports that come in, but unfortunately I don't have an ETA for you with regards to a new patch. I'm sure you've already done a full reinstall of the game, just to make sure no modded files remain in the game directory?
 
The team investigates all crash reports that come in, but unfortunately I don't have an ETA for you with regards to a new patch. I'm sure you've already done a full reinstall of the game, just to make sure no modded files remain in the game directory?
Yes, I uninstalled and then reinstalled the game.
 
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