game crashing on loading

vegman

V
since I installed the new update the game crashes while loading. I'm using oculus rift. its been working fine for years before the up date anyone else had a problem. noticed voice attack was showing error message audio stream not starting in a timely manner.
 

Factabulous

Factabulous
I typed 'VR Crash' into the forum search and it gave me this:

Update 16 | Crash on launch for VR Commanders

Greetings Commanders. The team are currently aware of a crash experienced when attempting to launch Elite Dangerous in VR, following Update 16. Please can we ask that if you experience this crash: Complete and submit any information if you experience this crash via the crash reporter...
forums.frontier.co.uk forums.frontier.co.uk
 

vegman

V
thanks Factabulous . Already Used the crash reporter and sent a ticket but hadn't seen the post you found looks like i'm not the only one with problem
 

Darth Ender

D
you just need to put the two shadow quality settings to high instead of ultra in normal non vr mode. then going into vr wont crash.
 

jojon

J
As it happens, I hopped into "Custom.4.0.fxcfg" and changed "spot", but not "directional" shadow, from 4 to 3, and that made the game run for me, whatever this may indicate... Something of a XOR workaround situation, so to speak (EDIT: ...or NAND, rather, I suppose)... :p
 
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MoodBear

MoodBear
In my old age, after the update, I was sure this was Frontier saying, "Well now we don't support VR period!" Sent crash reports, waited. Tried several days later, sent crash reports, waited. Finally noted Sarah's post while checking development forum and yep, running flat screen and changing the shadow settings allowed me to run VR again. Quite relieved that it was such a minor thing and not a "strategic management decision" I was dealing with. Whoever found out about the work around, hats off to you.
 
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