Guests/Staff getting stuck on stairs?

Roeleines

R
I am wondering if anyone else is having this issue, as I basically cannot use stairs currently as especially my staff members get stuck on them. (I have added a screenshot to show where they get stuck exactly) It is really annoying as they will not do their jobs this way.

I only noticed because I got messages that my staff could not find any suitable staff room.
 

Dr4gon

Dr4gon
The last time I had this, it was an almost invisible mistake in the pathing. My doing. Also, there seems to be something wrong with the pathing system, but I haven't had that yet, knock on wood. :)
 

Roeleines

R
My bad. I had tried to add it, but I used the wrong type of file. So here you go. Sorry that it is a bit dark, it JUST turned night and started snowing. But this is the place where they get suck every single time. They walk up to that point, slow down and come to a standstill.

Edit: I do have to add this is not the only place my people get stuck. My previous franchise zoo had the exact same issue.
PlanetZoo Stuck Staff.jpg
 
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Dr4gon

Dr4gon
Try moving these two staff areas close to the stair a bit further backward or away from the stairs. The shop downstairs is not connected, but that is not a problem.
Still, these two staff areas might be a bit close to the stairs. The AI has problems with tight corners.
 

Roeleines

R
I will try that. Thank you for the feedback! :)

Edit: Have removed tight corners from the top of the stairs and that seems to have solved the issue.
 

Dr4gon

Dr4gon
Sometimes, when a building is moved, remains of the connection stays. That makes it look like the building is connected. I fell for that many times. I am glad it worked for you. Good luck :)
 

Jaggid Edje

Jaggid Edje
I've had that issue as well and all that I needed to do to fix it was to add one more straight/flat section before the stairs and could still have tight corners.

Pathing got a little broken in the 1.03 update. Corners are causing problems even without stairs in some places, so far I can always resolve the problem by slightly altering the path, but it's alarming when you don't realize every mechanic in your zoo is stuck until all your power stops working and hour habitat walls are breaking. The Chaos!!
 

azmundai

A
The problem is, the pathing function in this game allows them to walk across 2 separate pieces of floor. So if you lay (2) 4m strips of path next the each other, they will cross it. Same with stairs. They are essentially trying to walk from the first step to the last step in 1 step, and they get stuck, and they are not smart enough to figure out why.

So, you should move 1 tile to the left or right at the landing.

Here's an example. She is walking down the stairs, but she turns early to cross to the other path.
stairs02a.JPG


There is another issue with 3 story buildings. Don't build stairs on top of stairs. They try to climb through the bottom of the stair to the next level instead of following the actual path of the stair. I generally stick to 2 stories now :D usually more than enough, but 3 stories is doable you just can't have an actual "stairwell"
 

LN

LN
I remember Planco had similar issues with stairs at the beginning which where fixed after a while.

Haven't had this myself in Planet Zoo.
 
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