Have not played since Beta.

Morbad

Morbad
Shouldn't need to use Steam.

If you still have an account with Frontier, your login credentials should still work.
 

Cailleach

Cailleach
They are not. I went ahead and made a new account with the same e-mail used to originally purchase. Nothing. Hmmm. 75 dollars down the drain? I hope not! I made a support ticket and attached my original purchase invoice.

My guess is that significant changes happened with their account structure since Beta. I never even played Live. Only beta.
 

Morbad

Morbad
Which beta? I started in the post-kickstarter beta with the Mercenary Edition pre-order. My account credentials have never changed and I even the layout of my order history page is the same and fully intact.

Anyway, support is usually pretty solid, so I suspect they'll have you up and running soon.
 

Cailleach

Cailleach
Oh gosh, I do not know. It looks like I bought it around July or August of 2014, so sometime around then.
Thank you so much for the help.
 

Bill Clement

Bill Clement
Good luck with the support ticket mate. I bought my copy in August '14 as well, the download still works, I think as soon as they get you back into your account everything will work out.
 

Factabulous

Factabulous
I would recommend not using Steam when you do get credentials sorted - peeps are having issues with Steam, but the fdev launcher seems to be working fine (one less thing to go wrong!).
 
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