Newcomer / Intro How do I find a support ticket

[WEZEL]

I made a ticket today and resolved half of my problem, but when I went back into my account under the support tab "my Tickets" I cant find the ticket I made, the FAQ section is useless on the site.

Thanks in advance
WEZEL

 

[Chris Simon]

Was it a customer support ticket, or bug report ticket? I think you actually can't see the bug reports, and nobody let's you know once or if the issue is resolved. (or just looks into)
Only customer support tickets receive feedback.

 

[WEZEL]

Customer support ticket, I know I seen it after I made it,but went back to add something to it and it was gone

 

[CMDR Mr. Boombastic]

Did you receive any email notification about either the ticket being opened or actioned?
If still having problems maybe better asking at the Elite support monitored subforum: Elite Dangerous Support

 

[WEZEL]

Nope no email yet,I wI'll post in the support section