How do you contact Elite Dangerous support?

[FTU]

After searching through a LOT of the FAQ I finally found that "Submit Request" Button.

Here is the direct link to the form :

Submit a request – Frontier Support

customersupport.frontier.co.uk

 

[Walter2]

After searching through a LOT of the FAQ I finally found that "Submit Request" Button.

Here is the direct link to the form :

Submit a request – Frontier Support

customersupport.frontier.co.uk

This post has saved my sanity. Frontier's support site is not a rabbit hole, it's a warren, with the necessary link hidden somewhere in the last place you look. The sole purpose of the support pages is to weed out players with problems who aren't serious enough.

 

[--V--]

It has actually been reworked and is a complete nightmare - good luck in finding your tickets - I can't find mine (My Activities - My Requests = zilch).

You have to "Submit a Request" as in

NO YOU DON'T

Shame to shout out incorrect information.

You contact support by going to:

Elite Dangerous – Frontier Support

customersupport.frontier.co.uk

sign in...

select your platform....

select your area of concern....

View attachment 207343

select a likely FAQ and down the page you see "submit request":

View attachment 207344

I did point this out in post #3 but a lot of people can't be bothered to work things out so now I have taken you through all the steps...

TL/DR - ISSUE TRACKER IS NOT FOR SUPPORT REQUESTS IT IS FOR REPORTING ISSUES (BUGS) - the clue is in the title.




WRONG AGAIN

there is no submit issue button ANYWHERE on any page under Elite dangerous.

 

[Para Handy]

@--V-- I think you are saying "there is no submit issue button ANYWHERE on any page under Elite dangerous".

Maybe you need to look again, however just to help you in your hour of obvious need, have this:

Submit a request – Frontier Support

customersupport.frontier.co.uk

Choose a topic from the drop-down list in the top field and have at it.


BTW - I went to that page from the "Submit Request" button on the page https://customersupport.frontier.co...cation-code-is-invalid-AKA-Verification-loop-

if you can't see that then maybe you need to take action:

Spoiler