How to get refund?

[HaileStorm]

Anyone know how to get a refund from the store?

I just purchased 25,000 Arx and needed to purchase an additional 5,000 Arx to purchase a pre-built ship. I was able to purchase the 25k Arx but I can't seem to purchase the additional 5k Arx I need for a pre-built ship. Now I'm stuck with Arx credits I don't need.

I tried contacting Frontier via Email, Facebook and even submitted a ticket but I'm not getting any responses from support.

Any advice would be appreciated. Thanks in advance.

 

[Ashnak]

"I can't seem to purchase the additional 5k Arx I need for a pre-built ship"
- what happens (or not) if you try?

 

[rootsrat]

Anyone know how to get a refund from the store?

I just purchased 25,000 Arx and needed to purchase an additional 5,000 Arx to purchase a pre-built ship. I was able to purchase the 25k Arx but I can't seem to purchase the additional 5k Arx I need for a pre-built ship. Now I'm stuck with Arx credits I don't need.

I tried contacting Frontier via Email, Facebook and even submitted a ticket but I'm not getting any responses from support.

Any advice would be appreciated. Thanks in advance.

Submitting a ticket is the correct way to do it. You can't seriously expect an immediate reply.

 

[Freyar]

As with all billing issues, you're going to have to work with their support. There is a turnaround time for tickets, have you been waiting long for support to respond?

 

[STRONTIUM DOG]

arguably the correct way to get 5000arx is just play well for 12 an a half weeks and then buy a couple cheese burgers from Ron