I can't play, error with graphic card (i think) (help)

JKSZ

J
Whenever i go to any surface, my graphic card stop or something and i get flashing black screen (i have to exit to menu or the black screen becomes permanent and have to restart the pc). no matter the graphics configuration, and i have similar recommended requirements pc.
someone with this error?, or with the solution?

I can't play, frontier you are very busy, but this is weird (i don't know if my graphic card will break for this)
 

B.Roberts

B.Roberts
JKSZ said:
Whenever i go to any surface, my graphic card stop or something and i get flashing black screen (i have to exit to menu or the black screen becomes permanent and have to restart the pc). no matter the graphics configuration, and i have similar recommended requirements pc.
someone with this error?, or with the solution?

I can't play, frontier you are very busy, but this is weird (i don't know if my graphic card will break for this)
Click to expand...
See if your PC fits in these specifications https://forums.frontier.co.uk/threads/odyssey-system-requirements.575015/
 

jackoisinthehouse

jackoisinthehouse
Game installation and file locations

- Netlog/AppConfig/Client Log/Update Log/Game Folder.

Listed below are the default file for the varying Windows installations of Elite Dangerous and Elite Dangerous: Horizons.

Tip: You can copy and paste these locations into the address bar of Windows Explorer to go straight to the folders themselves.

STANDARD ELITE DANGEROUS INSTALLATION:
NetLog -> C:\Program Files (x86)\Frontier\Products\elite-dangerous-64\logs\
AppConfig.xml -> C:\Program Files (x86)\Frontier\Products\elite-dangerous-64\
Game installation folder -> C:\Program Files (x86)\Frontier\Products\elite-dangerous-64\
TelemetryCache.log -> C:\Users\%username%\AppData\Local\Frontier Developments\Elite Dangerous\
Client.log -> C:\Users\%username%\AppData\Local\Frontier_Developments\logs\
Update.log -> C:\Program Files (x86)\Frontier\logs\


ALTERNATIVE ELITE DANGEROUS INSTALLATION:

NetLog -> C:\Users\%username%\AppData\Local\Frontier Developments\Products\elite-dangerous-64\logs\
AppConfig.xml -> C:\Users\%username%\AppData\Local\Frontier_Developments\Products\elite-dangerous-64\
Game installation folder -> C:\Users\%username%\AppData\Local\Frontier_Developments\Products\elite-dangerous-64\
Client.log -> C:\Program Files (x86)\Frontier\EDLaunch\logs\
Update.log -> C:\Program Files (x86)\Frontier\EDLaunch\logs\

EPIC (assuming default installation)
NetLog -> C:\Program Files\Epic Games\EliteDangerous\Products\elite-dangerous-64\Logs
AppConfig.xml -> C:\Program Files\Epic Games\EliteDangerous\Products\elite-dangerous-64
Game installation folder -> C:\Program Files\Epic Games\EliteDangerous
Client.log -> C:\Program Files\Epic Games\EliteDangerous\logs
Update.log -> C:\Program Files\Epic Games\EliteDangerous\Products\elite-dangerous-64\Logs

STEAM INSTALLATION (MAY DIFFER IF USING STEAM LIBRARIES):
NetLog -> C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\Products\elite-dangerous-64\Logs\
AppConfig.xml -> C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\Products\elite-dangerous-64\
Game installation folder -> C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\Products\elite-dangerous-64\
Client.log -> C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\logs\
Update.log -> C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\logs\
 
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JKSZ

J
jackoisinthehouse said:
I would start checking client.log and update.log, any info errors or warnings, specially render, graphics problems.
Click to expand...
Thaanks!!
I didn't find any problem. (I'm not very good at looking for these things either)
client.log doesn't seem to show error. I didn't find update.log, i search it with the searcher above but didn't find, so i don't have that file.
Thanks anyway, i put this error on issuetracker
 
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