I knew the dreaded day would come. It had to be today tho...

[blastard]

Just a thought... have you tried updating your USB drivers?

Thanks Y2K - all up to date already

 

[CMDRMalcomReynolds]

Just a shot in the dark but you might try unplugging all ur Oculus gear and uninstall the USB drivers through device manager (assuming it's Windows OS). Restart PC, plug everything back in and see what happens.

 

[blastard]

Just a shot in the dark but you might try unplugging all ur Oculus gear and uninstall the USB drivers through device manager (assuming it's Windows OS). Restart PC, plug everything back in and see what happens.

Thanks Commander - but my tests have already eliminated the usb's from being at fault. My spare cv1 works perfectly. Its defo the headset at fault.

I contacted oculus last night. I explained the issue and they said they are happy to help.
I've since sent a vid of the view through cv1 to oculus, at their request. I'm now awaiting a response.

 

[UniMag]

Dear god, you were brave enough to try AGAIN? You must have nerves of steel. Or too much money.

I felt compelled to continue as I'd already gone to loads of trouble feeding the cooler from one compartment of the case into the other side added to the fact I'd recently upgraded the PSU to 1000w.

Good results though - the top GPU has dropped by 35 degrees and the second one (without a hybrid) a lesser amount but helped by the top card running cooler.

Now to try some aggressive OC'ing

 

[[HJ]-RedRaven]

Glad you managed to diagnose the problem blastard! Its a bit of a shame the Rift is out of warranty, but if Oculus are willing to help, that's great - please keep us posted!

While its a first-gen headset, you really wouldn't expect it to die just after the warranty expires (the Rift, and thre Vive were both made of reasonable to good components so you'd logically expect them to last a bit longer than one year.)

 

[blastard]

Glad you managed to diagnose the problem blastard! Its a bit of a shame the Rift is out of warranty, but if Oculus are willing to help, that's great - please keep us posted!

While its a first-gen headset, you really wouldn't expect it to die just after the warranty expires (the Rift, and thre Vive were both made of reasonable to good components so you'd logically expect them to last a bit longer than one year.)

Thanks RedRaven,

I've had daily emails from oculus with questions. At their request I've recorded video through the cv1 and sent it to them (its also on youtube as well). Yesterday they got me to run an 'oculus log gatherer' program and I duly sent them the generated log file. In response to the log info Oculus did comment that my pc uses VIA usb - which they don't support but they could see my spare oculus runs ok on the same system. I've never had usb probs with oculus so it won't be that. I'll be in my spare cv1 shortly for an ED session. I'll be on the same pc setup and it will work without issue.
Now awaiting a followup reply from oculus. There is little else I can do/check from my end.

 

[blastard]

Ok progress update. Oculus support have now sent me a pre-paid postage slip and asked my to send my cv1 to them for review and they will ship me a new one.
I'll package it all up today and ship it tomorrow. It has to go to Netherlands.
CMDR Blastard

 

[[VR] Mad Mike]

When I was forced to rebuild my computer (motherboard died), and set up the Rift on the new hardware, at first I had all sorts of tracking problems. Everything was fine on my older, slower computer, but wasn't performing well on the newer hardware.

I always had a sensor that reported "poor tracking performance", but it never seemed to impact anything until the rebuild. Tech support kept suggesting that I replace the extension cables, or take everything to a friend's place and try the sensors and/or headset with his gear, etc.

The thing that they should have suggested, and would have saved everyone's time, is to just point out USB saturation. Most of the time, you have 4 USB ports to a controller. The sensors are very high bandwidth, and putting two or more of the Rift's components on the same controller can cause tracking problems. As soon as I spread the connectors out, instead of plugging them in next to one another, everything started working again. Now I use a multi-controller USB card (4x PCIe, about $80), that gives each port its own controller, so that they don't interfere with one another. Works great.

EDIT: This is the card I was mentioning: StarTech.com SuperSpeed USB 3.0 PCI Express Card with SATA Power. The caveat is mine came with one bad port, but I didn't care, since I could plug in all three of my sensors on it, and plug the headset into the motherboard's backplane, and everything runs smoothly.

i had all sorts of issues with poor tracking from sensors... this was with extension cables. it is fine without.

basically all of us with extensions are breaking the usb 3 limits. I HAVE after a lot of trial and error got it working constantly, but it is with my sensors plugged into a very specific combination, accross both motherboard AND pcie usb3 card.

1 thing people with issues could try, which i have not done as i didnt have to but i have heard it can work...... plug one or more of your usb3 sensors into usb2 ports.

@blastard... at least you have nailed down your issue and are getting sorted.

 

[Almighty Bob]

Ok progress update. Oculus support have now sent me a pre-paid postage slip and asked my to send my cv1 to them for review and they will ship me a new one.
I'll package it all up today and ship it tomorrow. It has to go to Netherlands.
CMDR Blastard

If they tell you what was wrong please update us especially if it is an easy fix.

 

[Boff]

I'd also like to complement Ocolus! I ran over my cable one to many times on Friday.. ordered replacement on Monday (pulbic holiday in U.K.) and had new cable today.. all working again... so while it cost me £49 I'm happy with the turn around! Not so much the cost.. but given the price of a 4m HDMI cable for home cinema I can't moan to much!