Has anyone figured out what it means? I have a very large zoo, and my guests were very happy before the DLC & update was released. Then suddenly guests weren't happy. The recent update helped, but I'm still getting guests that are leaving the zoo and the only thing it says for them is "I wish I could have stayed longer to see X animal" several times. They have money & their needs are met (green). WHAT is going on?
"I wish I could have stayed longer" Guest complaints
- Thread starter Tigress
- Start date
@Tigress, visitors leave your zoo just before they hit the mark of being in the zoo for 60 minutes (as displayed in their stats). So, if they didn't have time to see everything before being in the zoo that long, they leave with that as one of their thoughts.
In most of my zoos, I see this thought almost exclusively in larger groups of visitors where all they did was go to a bunch of food, drink and souvenir shops. I think what's happening is that each different individual of the group wants to go to a different shop so they end up spending almost their entire zoo visit just in the lines, then run out of time.
The only things we can do to minimize this is have enough shops and highly trained vendors such that lines aren't long and don't make the zoos so big that a lot of walking sucks up the visitor time as well. That last one is probably why it's so much easier to keep everyone happy in smaller zoos.
My personal opinion is that Frontier needs to fix how these large groups just go to shops. If the group is in line at a drink shop, everyone in the group needs to buy a drink there so they don't need to go to another one soon. It seems the easiest way to fix the game to give the larger groups enough time to also see animals. I feel like they made a change in one of the recent patches that is opposite of this...because I see these thoughts way more than I used to.
In most of my zoos, I see this thought almost exclusively in larger groups of visitors where all they did was go to a bunch of food, drink and souvenir shops. I think what's happening is that each different individual of the group wants to go to a different shop so they end up spending almost their entire zoo visit just in the lines, then run out of time.
The only things we can do to minimize this is have enough shops and highly trained vendors such that lines aren't long and don't make the zoos so big that a lot of walking sucks up the visitor time as well. That last one is probably why it's so much easier to keep everyone happy in smaller zoos.
My personal opinion is that Frontier needs to fix how these large groups just go to shops. If the group is in line at a drink shop, everyone in the group needs to buy a drink there so they don't need to go to another one soon. It seems the easiest way to fix the game to give the larger groups enough time to also see animals. I feel like they made a change in one of the recent patches that is opposite of this...because I see these thoughts way more than I used to.
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I've never seen the message you mention without them being at around 55 to 57 minutes but you did say that visitors are unhappy, which will also lead to them leaving early. In that instance it's not the "not seeing animal x" that made them unhappy in the first place, that's just an additional negative effect of them leaving early.
26 minutes. Their needs are met, but they are unhappy. I never can figure out why. Its not a major problem. There's only about 20 or so groups like this so it's not taking my zoo, just annoying and frustrating because I can't figure it out
I've checked heatmap for negative impact on guests. I've also checked guest education. There are no red issues.
I've checked heatmap for negative impact on guests. I've also checked guest education. There are no red issues.
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Have you scoured the zoo and watched visitor movement for places that visitors are getting "stuck" on pathing for extended periods of time?
I've had it where a section of path just wasn't working well and some visitors would get stuck for no apparent reason, but eventually get unstuck. Happiness goes down the whole time they are stuck and they'll leave as soon as they are unstuck due to being unhappy.
It can be hard to find these places if they mostly work, seeing as most visitors move through just fine. In my current zoo I have a section of stairway and a flat, gridded path around an exhibit that are like this. It effects so few people that I haven't bothered try to fix it though, but the ones that it does effect leave early and unhappy; it's how I eventually located the spots, actually, using the unhappy visitor heat map a bunch of times until I actually caught some people still stuck.
I've had it where a section of path just wasn't working well and some visitors would get stuck for no apparent reason, but eventually get unstuck. Happiness goes down the whole time they are stuck and they'll leave as soon as they are unstuck due to being unhappy.
It can be hard to find these places if they mostly work, seeing as most visitors move through just fine. In my current zoo I have a section of stairway and a flat, gridded path around an exhibit that are like this. It effects so few people that I haven't bothered try to fix it though, but the ones that it does effect leave early and unhappy; it's how I eventually located the spots, actually, using the unhappy visitor heat map a bunch of times until I actually caught some people still stuck.
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Today, I found a 'new' and most annoying type of visitors - those not being stuck somewhere and leaving far ahead of the 60m cap.
All it does it take me to the Habitat it talks about in the complaint.
Yes, now I think of it, it goes in a straight line to the spot from where to guest stands at the moment you clicked it. Not very helpful. When the guests says a line for Gulpee is to long, and the vendor is lvl 5, there is little you can do than place an other vendor. Like in every other zoo, some guests are never happy.
Yes, don't have any problems.
I just tried again. It takes me to an animal in one of the habitats they are talking about. It doesn't show anything helpful.