I'm screwed - commander deleted and no ticketing system! Game over.

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My commander was reset to zero. Back to basic commander and 1000 CR.

No ticketing system available!

Game over for me. :S
 
What do you mean no ticketing system available?

If you have a problem with your account that's not a bug report you should open a ticket at https://support.elitedangerous.com.

There's a category for losses.

IN-GAME LOSSES
If you have suffered a loss in the game and you do not believe it was your fault, you may report this issue to us for further investigation.
 
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more data needed! FD HAVE managed to get some people partially restored if deletion was due to bug or accident (as in accidental deletion not in game accident).


unless you flew without insurance......... in which case that is on you!. :(

I have often said however we need more protection on our saves, either by having time based backups held by FD for emergencies OR having to tap in our FD password before deletion is allowed.

too easy for a snarkey child, cheesed off wife, or a drunken mate, deleting either for giggles or for retribution!.

I think he means you don't bother to reply to tickets, which you don't.

so you think fan forum mods should be replying to tickets? I think you are having a pop at the wrong person. (unless you know something I don't which is quite possible)
 
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The ticketing system I used shows this:

Screen Shot 2015-03-11 at 09.52.57.png

So I found another ticketing system another user sent me.

- - - - - Additional Content Posted / Auto Merge - - - - -

I deleted commander because I tried to change name! Didn't read small print! Lost Asp, T7, Cobra, millions of CR, 6 weeks play!
 
more data needed! FD HAVE managed to get some people partially restored if deletion was due to bug or accident (as in accidental deletion not in game accident).


unless you flew without insurance......... in which case that is on you!. :(

I have often said however we need more protection on our saves, either by having time based backups held by FD for emergencies OR having to tap in our FD password before deletion is allowed.

too easy for a snarkey child, cheesed off wife, or a drunken mate, deleting either for giggles or for retribution!.



so you think fan forum mods should be replying to tickets? I think you are having a pop at the wrong person. (unless you know something I don't which is quite possible)

You have an issue with reading and understanding?
 
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