Newcomer / Intro In game comms

I've searched for an answer to this but come up empty - which suggests I'm doing something dumb.

Are the in game text comms range limited - I've been trying to communicate with a friend in game but whenever I try to send a message I get "Transmission not sent: Unable to find xxx". Any pointers most welcome.

Thanks
Doctor Ace... new, wide eyed and only slightly lost.
 
It's a known bug, some claim it is antivirus that causes it, but for me it's completely random. I can have conversations with friends and then suddenly it stops working.
 
I remember that the 1.02 update has some changes for Comms. So it looks like they are fiddling with it and broke something. Best to log it as a bug with support. (Support button on the launcher.)
 
Thanks for the replies guys - I was wondering whether it might be related to something as silly as both of us having CMDR names that are not just single words but sounds like it's a more general glitch. Will bug it next time I'm on line.
 
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