Instant bankruptcy after 1.1.0

While I agree some features are extremely tedious and I'd love to have an option to transfer to sanbox, since they fixed the escaping issue and I don't know what else my numbers are way up. I have no idea what was wrong and might still be a bug in your zoos. I opened the zoo for longer hours tho, so there's less complaining "I wish I could have stayed longer to see X", maybe that helped. I had it pretty short just to have pleasant lighting for building.
 
Exactly same problem here.
Update 1.03 already ruined my second franchise zoo with refunds. So i threw away many hours of work and started a new, profitable zoo. Now update 1.1. is ruining my third franchise zoo, which was fine before the update. I already tried so many things... I even fear opening my first zoo. So i don't play franchise anymore, hoping there will be a fix before i stop playing the game at all. Or at least the possibility to transform to sandbox mode.
Which zoo in the whole world gives refunds when visitors didn't see an animal long enough or were just too lazy to walk and see it???
 
Same here.

Whereas instant is a little over-exaggerated, it's more like a slow and painful death due to a 8m financial cushion just before the update on last Tues- and Thursday.

Those "I wish I could" (then just don't stop at every food stand you see you hoggish piece of s**t!!!!" :mad:) messages resulting in refunds...the overall lack in donations. It's hard to earn some money right now.

Before the update, in very, very, very poooor year my zoo made like 50k profit, since the update my highest profit was like 1k....the rest of years -90k by the least, then if one of the two lionesses gave birth....good Lord.....😔
 
Those guests that whish they could have stayed longer and leave before seeing the animal they came to see are at least partially due to too long lines at the shops. So they do visit one shop after the other, but most likely without buying anything, so they are still hungry or thirsty. Maybe there is a time limit for how long they wait in line before they give up and try the next shop. And it seems guests have a limited amount of time they can spend in the zoo, probably a mechanism to keep a more or less steady flow of guests leaving and new guests coming. In my small zoo they stay around 30 min, in larger zoos around 60 minutes. Once they wasted all their time queuing up somewhere, they have to go home, even if they wished they could have stayed.

I didn’t have too many of those guests, but I never had any refunds before and now after the update it was around 15000 in a smallish zoo, starting to eat away my profit margin. I only had one larger food court, since I only had four habitats at that point. Although still being small, the zoo had a lot of guests and they all used the first food court, resulting in long lines.

After I expanded the zoo further, the guests wanted more drinks and food so I build a second food court further down in the zoo. After the initial rush, now guests use both courts evenly and I haven’t seen a single guest wishing they could have stayed longer. I still get $2-300 refunds a year due to unhappy guests, but that’s OK.
 
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