Just logged in to exploding ship!

logged in at a RES and blew up.

Never log off in an asteroid field.

Nope - always make sure I'm a long way from any bodies in the system, and am 'parked' (speed at zero) before logging out (although I'm not sure this should be necessary for the 'logout and save' option. If I can't get the data back, don't think I'll be back either - not too keen on playing a game where you can lose two weeks of progress without doing anything! :-(

That wasn't what he asked tbough. Planets and stations move in their orbit while you are offline, you pethaps near an orbit path?

Save is a Save position in space only, not a progress save.

2 weeks isn't really very long (lost more than that myself on a couple of occasions)

Good luck with the report though - maybe FD can see enough to reimburse you something.
 
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Nope - was in a Neutron Star system, nothing else there - miles away (well LY away) from the Neutron Star too.

Two weeks is a lot (well, to me anyway) - I suppose it's all relative. I've been off the last couple of weeks on holiday, and have spent 4-6 (sometimes more) hours each day playing...18000LY out is (at fastest - jump, beep, refuel, repeat) another 18 hours or so I would think. So even getting back to where I was is probably another 3-5 days of play.
 
This happened to my Asp in a RES.
Insurance was only 300k, so I just brushed it off and decided not to log in a RES anymore.
 
Suggestion: Move up from the elliptical plane in a solar system before you log off, so you're safe away from any orbiting stellar bodies.

My sympathies to those that have suffered data loss. Hasn't happened to me (so far!) but that, too, is something I would not want to experience.
 
It is insane to me that that data is not stored somewhere. When you are flying around scanning systems, that data is stored in a database. For the love of all that is good, I do not understand why that data would be deleted upon death instead of just archived - thus making it possible for customer service teams to assist in the event of a bug like this.

Edit: If I introduced a bug at work that resulted in loss of data, I would have some serious explaining to do.
 
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It is insane to me that that data is not stored somewhere. When you are flying around scanning systems, that data is stored in a database. For the love of all that is good, I do not understand why that data would be deleted upon death instead of just archived - thus making it possible for customer service teams to assist in the event of a bug like this.

Edit: If I introduced a bug at work that resulted in loss of data, I would have some serious explaining to do.

The data being lost on destruction of your ship is a game design decision (as it is with bounty claims).

If there is a bug to do with people logging in (or not) that's a different matter altogether.
 
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Someone know what will happen if player log in with 0% HP?

I saw players who do legal 15s logoff having 0% HP. I not really sure they alive or not.
 
Regardless if you are plenty of distance away from any objects you also do not want to park near an orbit line. Keeping in mind when you slow in SC those lines disappear so you need to be sure of where all orbits are before that. Is it possible this happened to you? That would still be very unlucky if it were the case as you'd have to had logged in while an object was occupying the space you logged in to.
 
The data being lost on destruction of your ship is a game design decision (as it is with bounty claims).

I don't think I'm making myself clear. When working with a database you should always allow for an admin to undelete data. I am not saying a player should not lose data on death. I am saying that it is crazy that an administrator of the system should not be able to reinstate that data if it is proven to be the result of a bug. In this age of cheap data storage, there should never be a need to destroy data instead of archiving it.

Makes me nervous when exploring that everything could be destroyed through no fault of my own.
 
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It was a single star system. I was nowhere near the star when I logged out - I'd been flying away from it at max speed for at least two minutes before logging out. Even if this is a design decision, it's a bad one if there's no way to check data either historically, or from a backup for precisly the reasons I seem to have lost the data here. I've got my doubts as to whether it's stored centrally or locally anyway - hasn't one of the reasons given for the horrific slowness of entering data at the Universal Cartographics been that the data has to be sent to the servers? Even from a gameplay standpoint it seems odd that it's destroyed, and not recoverable (destroy a ship, grab the cargo...wouldn't the computer systems be pretty much well protected too? I'd have thought that the tech that controls a ship would be more protected than a cargo bay!)

Regardless, I'm not the first person this has happened to. I won't be the last. In which case I'd be saying "bug" (and pretty big one, at that). It's just totally soured my gameplay experience, and I just don't feel like even logging on right now.
 

Gilmour

Banned
Welcome to 'the vision' lol. Remember this is the game DB wants to play, not the one you do.
 
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Jellybear

Banned
sounds like your pilot succumbed to the crippling loneliness while you were gone XD srsly though, sorry this happened, hope they fix you up
 
Update if anyone's interested...Raised a ticket, and as I'd kept fairly decent notes was able to get a nice credits compensation - but (and this is the annoying bit) it didn't apply to the exploring credits. So basically, pretty worthless (well, to me, as I'm after the Elite status, not credits).
So, in a nutshell, ended up with credits, but 18K (or 18 hours, roughly) away from where I was, and no exploration XP...which means facing at least another couple of months (not on holiday any more, unfortunately) just to get back to where I was. Honestly don't think I can take that (and even if I did something else, the thought of still having all this ahead of me is just too much!). So I'm out of here for a bit - nice game, but not too well designed or thought out in parts. (At least in the old days if my tape got mangled, I could hack a new save!!! ;-) )
 
If you go up before you park, always the best plan of action!!! Thqt way no splosions. I dont think its a bug. Whole systems can move and rotate n you were most likely in the path of something pretty massive.

If it was a bug with all the exploration going on it woupd be fairly common imo.

Hope you dont quit though, think of it this way its a reason to go out and explore again!!
 
But that's the thing - I did, was several thousand LS away from a Neutron star that was the only thing in the system. And either (a) the ship dissapears when you log out and you should log in relative to where you were, or (b) the same method of stopping you crashing into objects should occur as is currently in game (i.e. emergency stop). Pretty sure it's a bug - not sure the CSRs are apt just to pay out millions of credits in compensation just to be nice...and a quick check on the forums would seem to indicate that this is a bit more common than I'd realised!

It's the XP (well, exploring credits) I've lost that really hurts though...it'd be like getting to the end of an Epic in EQ and suddenly losing everything and having to start from scratch again... :-(
 
I don't think I'm making myself clear. When working with a database you should always allow for an admin to undelete data. I am not saying a player should not lose data on death. I am saying that it is crazy that an administrator of the system should not be able to reinstate that data if it is proven to be the result of a bug. In this age of cheap data storage, there should never be a need to destroy data instead of archiving it.

Makes me nervous when exploring that everything could be destroyed through no fault of my own.

Not crazy at all - I don't expect a game provider to provide redundant/backups at the cost of less game development or the game costing more. It would still take a person, working the case, to resolve the issue manually each incident. That would be a very expensive support model for a non-subscription based service.

Would I like it - sure. Will it happen, nope.
 
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