I don't know how to get back stuff unless you do another endless grind to get them 
Waitaminute, docking computers come with their own soundtrack. I must try this now.
Computers dont make mistakes, they only do what they are told.
My cat has a great sense of balance. He could dock a Viper no problem, if I ever let him get near the computer that is.
If AFK flying gets you killed then why have a docking computer?
WHY?
There are some real nasty people around here. It's sad that since I have joined ED. Most of the good people have left. Only a few of us left. For now...
The DC is a joke! It does not matter if you watch it or not. Three times my ship just stopped in the middle of the letterbox. No traffic (solo) and controls went dead every time. Nothing you could do. Timer then speeds up and death. It's a nasty bug. Credit to ED as the first time it happened they gave me back my credits. Those were the good days.
A month ago it happened again. I still used the DC as I was confident ED would give back any credits. But this time I am on ignore. Lost something like 20 mil due to DC and credits disapearing or cargo simply going awol. Really no joy for me at the moment. Had to sell my Conda (oh no!!!!) and lost many millions trying to get back to my conda. Very frustrating stuff. And I still love the sim. But I have gone from several hours a day to not playing anymore. It's the lack of support I miss. Hope they get on top soon.
I would say just ignore the ideots. Don't even reply to them. But the advise to never leave the sim until you have safely docked is a good one. And I believe we have a big update coming soon and hope they get the baseline up to a fair standard.
So, you have done the right thing sending in a ticket. The chances are you will get your credits back but I doubt I will get mine. No problem. I will go with all the other good people and find something better to do with my time.
Goods luck and hope you get your credits back soon. ED is a great sim and one day I am sure it will be ready for the masses.
Thanks Papa.
Video evidence will be live in about 20 mins, link is here below, sometimes the docking computer does what it does in the video until station defenses destroy you as you run out of time!
Or the ship will remain to the left as it is in the video but continuously bang into the floor trying to reach the center with no success, the end result being that the station defenses destroy you once again.
I lost 6 million credits because of this bug! Whether im at my PC or not at my PC, its a docking computer that should "Dock your ship" no matter what.
This seems to happen more when your ship is fully laden or full of cargo more than when its unladen or no cargo.
Anyhow Goodnight, i have to be up for work in less than 6 hrs, what a waste of a night tbh, not happy at all considering i paid £200 ie Kickstarter backer from day 1 and im going to be tired in the morning all because of this game and my passion to get things sorted out.
http://youtu.be/tL2XnYkTiMw
only huh?
Dont persecute me for something in the game that is broken, its not my fault.
Im really annoyed with this as its the second time its happened, is there anyway to get my credits back as i spent 3 evenings after work getting that 6 million.