Keep get disconnected from the server

me and my boyfriend playing Elite at home at the same time use the same IP address, one of us or both keep get disconnect from the server, some time it happens during battle, is anyone else have the same problem? Surly they have testers testing the game in the same situation, this problem would appear, would they report it?
 
Just logged in to play about 20 secs ago and got booted out with a server error, Adj server.

Update, works now so hey ho.


I sometimes go to a friends house and we both play Elite on the same router and don't have issues apart from when theres FD server issues that kick you out, can happen randomly to either or all of you. Should be a rare occurrence though.
 
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There's a heavy load on the servers right now due to the Rise to Power CG. My nephew and I share an internet connection and back when he played, we noticed that one of us would frequently get kicked when we were both on. <edit> during heavy server load times like CGs. </edit>
 
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If you're getting a lot of matchmaking server disconnects, what I've found works it to exit the game, kill the launcher, and restart in the hope that it connects to a better server or something.

Can be the difference between getting dropped 3 times in a 5 jump trip, to actually making it without disconnects at all.

All started with 2.1.03....
 
If you're getting a lot of matchmaking server disconnects, what I've found works it to exit the game, kill the launcher, and restart in the hope that it connects to a better server or something.

Can be the difference between getting dropped 3 times in a 5 jump trip, to actually making it without disconnects at all.

All started with 2.1.03....

I'm not sure if that's what she's asking about, but what you're saying might well have started in 2.1.03. She's asking about sharing an internet connection and getting kicked. This happened when my nephew and I were playing together and he quit the game before 2.1. I have a pretty fast downlink, but perhaps a shared uplink might be part of the issue?
 
possibly, but it shouldn't really, unless it's a bandwidth issue...

Perhaps. I really don't know. He can still play other games online and we have VOIP. My wife can be chatting away on the phone too. These things don't affect my game. But when my nephew and I would gt on ED at the same time, one of us would get kicked from the game sometimes. It was often enough to be a pattern.

I'd suggest reporting it as a bug. Maybe the FD servers look at the IP Address and throttle the connection. Or maybe the planets are aligning just so.
 
Disconnect issues

Let me add my experience to this thread.
Having played the original Elite to death back in the 80s I was disappointed to find this almost unplayable on ps4 due to disconnects every ten mins or so as reported in this thread.

My PS4 is connected via powerline adapters to my BT HH 5 and I get about 11mbps at the ps4.
Despite following everything in this thread I was getting continual disconnect to the point of unplayability.

Yesterday I installed an EE 4G mobile adapter and connected my PS4 to it via wireless. This gave me about 16mbps at the PS4. As a result I have had no disconnects at all in two 2hr+ playing sessions.

I don't know what is causing these issues but it clearly relates to my BT broadband and/or the HH5. Also it is not anything to do with MTU, parental or web control as suggested here. Could it be speed? I would not have thought so as there is not that much difference between 11mbps and 16mbps.

Btw; I know the powerline adapters are irrelevant too as I tried it with the ps4 direct connected to the hh5 - same issues with constant disconnects resulted.

Would love a REAL solution as I don't really want to have to keep paying topup charges for 4G data just to play Elite :-(
 
I was on earlier today. "Unable to connect to server" kept showing up every 15-20 minutes. One of those showed up about 3 seconds prior to hitting a landing pad (this is in the current CG area). I have to assume it's got too many players to deal with in the same area. But yeah, every 15-20 minutes. I'm pretty laid-back but even I was tossing my hands in the air going "Yup, there it is again."
 
I HAVE SOLVED THIS

So I don't know why this happens but based on my fix, which ironically was suggested by Frontier as a troubleshooting step, I would guess that Frontier has bad net code that is purposefully disconnecting me for what it thinks is inactivity.

So I tested my fix by leaving myself logged in for 12 hours. Not one disconnect. I don't have points where I can say this is what caused me to disconnect. I know others say when they warp, access the mission board etc but I don't see a pattern. Having said that after I tell you my method I would love to hear some feed back on whether this works for more people. I also created a short cut for myself that I use to run the fix at the same time I start ED through Steam.

In Frontiers troubleshooting guide for this issue they ask that you set up a continuous ping to have running while you play so that when you get disconnected you can look at it and see what it says happened. You do this by opening a command window, cmd.exe, and typing in it the following:

ping -T -L 999 bbc.co.uk

You might be able to use other urls but I used the bbc because it is what they suggested.

With that running, which pings the bbc url forEVAH I have zero, 0, ZERO!! disconnects. I have now played 6 days a week for 8+ hours a day with no disconnects.

So there is your work around from their garbage net code and Frontier, seriously stop blaming our internet connections, our machines, et al. Fix your damn net code. I play dozens of games and have exactly no issues like this except in your game. I love your game, and overall it is a positive experience, but it's you not us.

Oh and the station design is bad. Well just the door way but still. Maybe think about seriously allowing for different station entry shapes. having a mail slot at every station despite having different station designs is a bit tedious. Plus it would make more ship designs possible. Like a tube cargo vessel. Or spherical ships. I mean I love the star destroyer theme as I love Star Wars but variety is the spice of life.
 
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