Keeper not feeding or cleaning

Nat1984

N
Having a problem in sandbox that I thought I had fixed. So I had 2 habitats (both sharing keeper hut) that the animals kept going hungry and I was getting notifications that the habitat was dirty and hadn’t been visited in a while. Called for keeper and located them to find them randomly running about, despite saying ‘going to feed camels’. Both habitats had work zones with separate keepers assigned.

Deleted work zones, deleted keeper huts and re built and then re-did work zone. Problem seemed to be cured... and a short while later, similar problem but with just one of the habitats. Keeper seemed ‘stuck’ outside staff room and wouldn’t move, despite saying ‘going to feed camels’. Fired him and re-hired another. Same problem.

Any ideas?
Why is this game still having these kind of basic problems?
 

colourFil

colourFil
I had this issue once, and it was because I had the keepers set to do only certain tasks & totally forgot. I'd double check that, but other than that I've got no ideas
 

NL_Mutso

NL_Mutso
Maybe your zookeepers cant reach the food tray?

If it's not a problem for a lot of users, most times it's something player-related. ( not going to rule out bugs ofc. :D )

I would recommend posting screenshots if you have issues like that - maybe someone on this forum can spot something.
At least it worth a shot :D
 

Arrakai

A
If you have more than one keeper for the same keeper hut, sometimes one of them get stuck in there (if they go in with low energy and low training). If that happens, it counts as that keeper is preparing food for the animals, so no other keeper will feed the animals even if they are starving. (the solution if to delete the keeper hut, then the keeper will go to the staffroom and you can replace the hut)

Other things that might cause it is;
  • Keeper is accidentaly set to only one task (if he is not cleaning, check that the "clean habitat" button is checked)
  • Something wrong with the workzone (forgot to add staffroom, keeper hut or habitat or put the keeper in the wrong workzone)
  • Like someone else mentioned above, the keepers can't reach the habitat due to a break in the path (if they can't reach the feeding items you usually get an alert, and the keepers will still feed the animals, they just put it on the ground)
 

Nat1984

N
Thanks everyone. Definitely no break in the path and food trays easily accessible. I do have 2 keepers though set to work that habitat so wonder if some glitch is occurring (both have everything ticked)
 

Arrakai

A
If you have two keepers for one habitat, it's usually better that one only have cleaning ticked and the other one feeding. Otherwise one keeper tend to do everything and the other nothing, and it seems more likely that problems occur in my experience. I always go with two keepers with different tasks now and I hardly ever have any problems
 
You must log in or register to reply here.
Back
Top Bottom