Launcher freezes when trying to install odyssey

hey all, was wondering if anyone had this issue, I recently transferred my account over from Xbox through the portal and bought odyssey to enjoy the space legs, however anytime I highlight odyssey and press install the launcher completely freezes. I obtained my current horizon and base ed game for free due to the portal transfer but it will not let me download odyssey for the life of me. I wanted to redownload the launcher but I also cant find an option to do so without paying for it, any tis? a ticket was already submitted.
 
hey all, was wondering if anyone had this issue, I recently transferred my account over from Xbox through the portal and bought odyssey to enjoy the space legs, however anytime I highlight odyssey and press install the launcher completely freezes. I obtained my current horizon and base ed game for free due to the portal transfer but it will not let me download odyssey for the life of me. I wanted to redownload the launcher but I also cant find an option to do so without paying for it, any tis? a ticket was already submitted.

It takes a long time to start actually doing anything, how long have you waited? 10 or 15 minutes would be minimum before deciding its frozen.
 
I think I've waited a max of seven minutes, when I click install everything on the launcher doesn't work

That's far from long enough, that's barely time for it to get started, if after 30 minutes nothing is happening then complain, 7 minutes is quite normal for it to sit there apparantly doing nothing, although I suppose it's working in the background.
 
That's far from long enough, that's barely time for it to get started, if after 30 minutes nothing is happening then complain, 7 minutes is quite normal for it to sit there apparantly doing nothing, although I suppose it's working in the background.
that's fair, I'm not used to how it runs on pc, and I've only recently gotten it up and running, vr included
 
that's fair, I'm not used to how it runs on pc, and I've only recently gotten it up and running, vr included

Yeah the launcher is a pain when you update, it just seems frozen for ages when you first start it updating, then suddenly a blue progress bar appears randomly anywhere between 5 and 20 minutes later depending on what phase the moon is and whether you ate eggs for breakfast or not!
 
Yeah. It takes a long time to show any indications that it’s working. I think that’s intended to weed out all the people who don’t have the patience for all the bugs. Enjoy.
 
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