I know I'm not in the majority with four accounts over multiple machines in different locations, but there are folks with more than one account who are sure to run into the same issues I experience.
First, the Frontier store. Let's get this clear. When I go to the Frontier store I'm usually going to buy something and I typically want it on all four accounts. To buy anything, I need to logon, select the items, go to the cart, check out, type out my CC info, name, expiry date, etc. (because PayPal is not an option), validate the purchase on my bank CC phone app then sign out. Repeat that three more times. I've had my CC locked on multiple occasions by my bank doing this as multiple small amounts charged from the same company are treated as "suspicious activity". Until I call the bank, I can't use my CC, resulting in my having to reenter all the info after it gets unlocked because the store session times out. I am trying to give Frontier money and they are making it as hard as possible for me to do that. That's a core business issue that needs to be addressed ASAP.
Second, account validations. I had a HD crash on one of my machines so I restored from a backup. Went to run Elite and it popped up saying my launcher was out of date. Downloaded the new version and installed it. Ran the launcher and it asks me to login. The launcher does not tell you what email the installed account is registered under (even though I've selected it to remember my email and password) so I have to literally bring up a spreadsheet to enter the right email. On that sheet is also where the game is installed because the launcher only remembers the last place where it was installed. Then I can't play until I login with a emailed validation code, then wait for the updates to download. Repeat three more times. During major updates, this has happened to me on three different computers meaning I've had to do this process TWELVE Times to get the various accounts to boot.
Streamlining the above to support multiple accounts / purchases and registrations is long overdue.
First, the Frontier store. Let's get this clear. When I go to the Frontier store I'm usually going to buy something and I typically want it on all four accounts. To buy anything, I need to logon, select the items, go to the cart, check out, type out my CC info, name, expiry date, etc. (because PayPal is not an option), validate the purchase on my bank CC phone app then sign out. Repeat that three more times. I've had my CC locked on multiple occasions by my bank doing this as multiple small amounts charged from the same company are treated as "suspicious activity". Until I call the bank, I can't use my CC, resulting in my having to reenter all the info after it gets unlocked because the store session times out. I am trying to give Frontier money and they are making it as hard as possible for me to do that. That's a core business issue that needs to be addressed ASAP.
Second, account validations. I had a HD crash on one of my machines so I restored from a backup. Went to run Elite and it popped up saying my launcher was out of date. Downloaded the new version and installed it. Ran the launcher and it asks me to login. The launcher does not tell you what email the installed account is registered under (even though I've selected it to remember my email and password) so I have to literally bring up a spreadsheet to enter the right email. On that sheet is also where the game is installed because the launcher only remembers the last place where it was installed. Then I can't play until I login with a emailed validation code, then wait for the updates to download. Repeat three more times. During major updates, this has happened to me on three different computers meaning I've had to do this process TWELVE Times to get the various accounts to boot.
Streamlining the above to support multiple accounts / purchases and registrations is long overdue.
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