Well, the guy on the podium at the AGM, was the company CEO and he was repeatedly asked, if there was a problem, with the 737 and the software? He just kept stating it was not the plane, or software, but the pilots, 'not following the correct procedures'. He was constantly refusing, to have Boeing take responsibility. As the CEO, the buck should not only stop with him; but at the same time. He should be in control of all of those below him and what they are doing. He is also the one that has the final word; as to when the plane, is ready to enter public service. If he said, wait, this needs checking first: They would wait.
The blame, will of course, fall on the shoulders of an underling. That being the case, the CEO should be finding out, just who made the errors, who in his organisation claimed it was ready to go and who IS to blame. Then standing up in-front of shareholders, he could talk of 'internal investigations' are being held. Of faults being rectified and company members being held to account and maybe, just maybe; some humility and regret for what his company, is responsible for. But no, he said that there was no issue with the plane, or the software and blamed the 'procedures in place' was not followed, by the pilots. What annoyed me about that press conference; was that after he said procedures were not followed the first time. Was that no one from the press; asked him if he was blaming the pilots; that would have really put him on the spot.
