Never going to be able to play

I cant even get past the update. It will run the update stating that it is Syncing Files but after 10-15 minutes it states that no data was recieved for 10 minutes. Operation aborted or something along those lines. I have been trying to update since release. Is there anything I can do? I have turned off my anti-virus, turned off my firewall, I even hard wired my modem to my computer.
 
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