New Launcher No Email Notification.
- Thread starter Arnak
- Start date
Sometimes the problem is with your email provider blocking the verification email as spam. This happened to me in the past. I was ultimately forced to switch my listed email for Frontier from AOL to Yahoo. You might need to do the same.
Update: Just updated my launcher. I received the code instantaneously.
Update: Just updated my launcher. I received the code instantaneously.
Last edited:
Yes ....It happened to me..normally the code is near instantly in the inbox...not so today!
Moreover I tried to contact support but when I tried to open a 'ticket' asking about the verification code... I encountered a really stupid Catch 22 situation ...you need a FID code from the games Main Screen...guess what you can't access without a launcher...yup....a main game with it's FID code...soooooo
I went straight back and launched (a probably pointless) 'Ticket' to support pointing out the total impossibility of opening a ticket when you can't access the Game Launcher and so the Main ED executable...... not going to hold my breath on a fix for anyone trying to open a 'Ticket' in the future NOT having access to the damned FID
o7
Moreover I tried to contact support but when I tried to open a 'ticket' asking about the verification code... I encountered a really stupid Catch 22 situation ...you need a FID code from the games Main Screen...guess what you can't access without a launcher...yup....a main game with it's FID code...soooooo
I went straight back and launched (a probably pointless) 'Ticket' to support pointing out the total impossibility of opening a ticket when you can't access the Game Launcher and so the Main ED executable...... not going to hold my breath on a fix for anyone trying to open a 'Ticket' in the future NOT having access to the damned FID
o7
I cant log into the support ticket system. I just get reset back to the main page without any login. It forgets that i tried.
The same is just happening to me...
The verification email usually should be here in seconds - this time I waited around 10 minutes - no email. But the last verification email and the newsletters arrived normally. On April 12th the last newsletter arrived on the address I am using.
There is something wrong today, I aborted the process, ended the launcher and started it anew. No email. I think the mail servers at Frontier are a bit overloaded...
Not a good idea to enforce this during play time, where 100s or 1000s of players will need the code to play the game.
The entire process with email should be replaced by a more secure method. Email is not that dependable nowadays...
Edit: Waited 30 minutes, started launcher, logged in, verification email arrived inside 30 seconds! So - if the email does not arrive inside 2 minutes it seems to make no sense to wait. My email account is okay obviously, during the first two tries the email was lost/discarded somewhere. Since I can look at the SPAM filters analysis (in the email headers), it is not qualified as SPAM, not nearly. It is just lost, or was never sent on its way, I think. The solution to this problem seems to just try it again after waiting for half an hour or so.
The verification email usually should be here in seconds - this time I waited around 10 minutes - no email. But the last verification email and the newsletters arrived normally. On April 12th the last newsletter arrived on the address I am using.
There is something wrong today, I aborted the process, ended the launcher and started it anew. No email. I think the mail servers at Frontier are a bit overloaded...
Not a good idea to enforce this during play time, where 100s or 1000s of players will need the code to play the game.
The entire process with email should be replaced by a more secure method. Email is not that dependable nowadays...
Edit: Waited 30 minutes, started launcher, logged in, verification email arrived inside 30 seconds! So - if the email does not arrive inside 2 minutes it seems to make no sense to wait. My email account is okay obviously, during the first two tries the email was lost/discarded somewhere. Since I can look at the SPAM filters analysis (in the email headers), it is not qualified as SPAM, not nearly. It is just lost, or was never sent on its way, I think. The solution to this problem seems to just try it again after waiting for half an hour or so.
Last edited:
Hi,
I can confirm that my email provider is not making anything as spam and never does so, I have Mailwasher which does that for me and I see all the spam before |I delete it.
So it is down to Frontier to sort this out rapidly....
I have raised a support ticket so I'll have to wait and see.
Problem solved, tried to login again and suddenly the verification email arrived.
)
I can confirm that my email provider is not making anything as spam and never does so, I have Mailwasher which does that for me and I see all the spam before |I delete it.
So it is down to Frontier to sort this out rapidly....
I have raised a support ticket so I'll have to wait and see.
Problem solved, tried to login again and suddenly the verification email arrived.
)
Last edited:
Yes, all the time. I have figured out that I have to keep trying to log in and failing by not entering a code until it finally sends one instantly. This is happening a lot.