Oculus Rift. Please update your video driver. A BIG Problem

Gaffa · Jan 31, 2017

G'day all,
I have upgraded my tower with a new larger motherboard, 32mb of DDR4 ram, still the great 1070 video card.
On loading the Oculus for the first time after the rebuild the Oculus programe advise me it could not see my headset, fair enough as it wasn't plugged in.

On starting the programe again a page popped up advising me that I was required to update to the latest driver. The Oculus installation program would record the fact and automatically I would be directed to the next installation screen..

On going to GeForce of Nividia I see they have optimized drivers, I downloaded the specific item for Elite Dangerous which is also VR ready..checked it was the latest , and returned to Oculus but, lo the information Oculus screen again requested that I download the latest drivers, ok did it all again, still the same problem the Oculus screen won't record the fact I have upgraded the driver, and therefore wont let me pass to continue the install.

I have had the Oculus Rift CV1 running before so know how to do an install, but this has me a bit confused.

A ticket has been raised, I then went thru the usual suspect question and requirement action to no avail.
Oculus support said that they will now look into the problem, it's been 5 days and this morning I received a notification that they have a higher than usual workload, but are still working on my problem..

So while I wait might I throw this problem out among you?
Has anyone had the same experience
Has anyone solved the problem?

yours aye
Cmdr. D38

[HJ]-RedRaven · Jan 31, 2017

Odd - are you sure you have the motherboard drivers all installed, USB drivers etc? (I'm presuming you re-installed Windows etc?)

I did the same recently and had no problems with the reinstall of Oculus Home.

Its probably best to have the video driver alll installed and working ok before installing Oculus Home. Depending on your cpu it may have tagged the Rift to integrated graphics etc or other wierdness.
Also, use the Guru3D uninstaller to clean the video driver out and re-install a slightly earlier version form nVidia.
Test on a 2D game, if all ok, reboot.
Then reinstall Oculus Home.

Your Oculus library items should all re-appear and start downloading (or you can save the library elswhere before a format and save the downloads).

fransoos · Jan 31, 2017

Try to use driver booster from steam. It will update all your divers to the most latest.
It's free, give it a try.

CylonSurfer · Jan 31, 2017

Do you have onboard GFX as well as your 1070? If so - disable it in BIOS, this should resolve your problem.

curious fish · Jan 31, 2017

Gaffa said:
G'day all,
On starting the programe again a page popped up advising me that I was required to update to the latest driver. The Oculus installation program would record the fact and automatically I would be directed to the next installation screen..

So while I wait might I throw this problem out among you?
Has anyone had the same experience
Has anyone solved the problem?

yours aye
Cmdr. D38

From previous experience with this required update warning appears to be "catch all" message when rift related usb drivers can't load.

Try opening windows device manager and keep an eye for any rift/usb devices marked with errors.. specifically rift sensor device.

For failed rift sensor in device manager right click and select manual install. Give pathname: c:\Program Files\Oculus VR Runtime Drivers\Drivers\Rift Sensor

Alternately running c:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe
Re-runs the normal driver installation procedure.

If Rift USB devices don't show up at all in device manager check USB drivers.

vic · Jan 31, 2017

You mean 32GB and not 32MB of ram, right?
After all this is 2017 not 1987

Gaffa · Feb 1, 2017

Thankyou all,
Vic, yes your right, I am an older Cmdr. and my understand of and recall is a bit confused at times, but we survive, appreciate you refreshing my memory.
I think I might know the problem;
The new motherboard was assembled and video card installed.
Then the drive, from the old motherboard was installed, every thing ran well except Oculus.

The drive is being cleared, formatted and then win10 being installed, this time with the drive in the new tower. That should set it up properly .
I then will try to install Oculus.
Thank you all for you informative comments.
Will keep you all posted
Yours Aye
Cmdr. D38

[HJ]-RedRaven · Feb 2, 2017

Heehee, you're lucky Windows even booted!

Good luck with the Win10 install,

Look for the CD that came with your motherboard - it should have a setup file that will help load all the motherboard chipset drivers, network and USB drivers.
After that you should be fine to install the video driver and then install Oculus Home.

PS When its working, email the Oculus Support and ask them to cancel the ticket. [up]