Newcomer / Intro ok im a new comer ... i need to pick up an item with my cargo scoop - it wont deploy

ok im on xbox one , played elite since its incarnation with braben and bell ... zx spectrum , pc , etc ... since the 80`s im kinda ok with the new format , but i have a mission to pickup a cargo floating about in a system .. can i detract my cargo scoop ? no way... but i can do it in deep space - like     is going on here! annoying to the point i feel ive just payed £39.99 on the xbox market place as a work in progress? anyone had the same issues?

Its really annoying ... thanks for your time .

I guess ill be told this is in the wrong forum area next ...
 
If you have switched off the cargo hatch (saves power doing this, also makes it harder for pirates to steal your cargo) you will need to turn it back on for the cargo scoop to work. Status screen, modules, down to cargo hatch, click on it. Not sure of the Xbox controls, as I play on a PC.
 
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If you have switched off the cargo hatch (saves power doing this, also makes it harder for pirates to steal your cargo) you will need to turn it back on for the cargo scoop to work. Status screen, modules, down to cargo hatch, click on it. Not sure of the Xbox controls, as I play on a PC.

i have never touched this , unless its off by default ... or is it only retractable in deep space , until you get close to a planet in which case you need to enable it then ?
 
The cargo scoop can only be used on normal space (not Super Cruise or Hyperspace), but is not range limited, so you could be a million light seconds from anywhere and it will still work. I would check the modules screen, just to make sure it is not off (either by accident or default).
 
Depending on your energy configuration, the cargo scoop may not have enough energy to deploy when your weapons are drawn. Also, make sure you have some cargo bays. Well, those are the obvious solutions I can think of...
 
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