"Orange Sidewinder" error after trying physical multi-crew, can't get past main menu

I was testing the new multi-crew in Odyssey with a friend, and everything was going just fine until my game crashed while I was inside of his ship. When I tried to log back in afterwards, I got the "Orange Sidewinder" error. I also got an error message saying "Planet terrain not supported in this version!", despite having only gone to this planet after the Odyssey launch...some help would be greatly appreciated, as I was enjoying the expansion a good bit despite the bugs up until this point.
 
Support is telling people to file a ticket for this on reddit if it wasn't resolved by hotfix 2 (see below).
Here's the url: https://customersupport.frontier.co.uk/hc/en-us/categories/360002238860-Elite-Dangerous

Screenshot 2021-05-21 205845.png
 
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