People Turn Away From Shops

Whenever I place down a shop, the guests walk up to it and then turn away. All my shops are open and I set the Priority Pass to 0$ to see if that would help. They do this with Steam Workshop shops and normal ones. What am I doing wrong?
 

Joël

Volunteer Moderator
Thread moved to How Do I...? forum as this is not a Tech Support question for as far as I can determine. It could be a bug, but that needs to be determined first.

What shop types are you experiencing this with?
Do the guests actually need the products that are being sold in the shops? For example, are the guests thirsty if they turn away from a drink shop?
 
Whenever I place down a shop, the guests walk up to it and then turn away. All my shops are open and I set the Priority Pass to 0$ to see if that would help. They do this with Steam Workshop shops and normal ones. What am I doing wrong?

Hmmm. If everything is set up correctly, sometimes (but usually not that often), guests WILL walk up to a shop and then turn around and leave. They do this for the same reasons they do the same at rides. Either they think the queue is too long or they think the price is too high for what they're getting. You can see this by clicking on the peeps and reading their recent thoughts. But if this happens at all shops all the time, then I suspect you've done something wrong. I have no idea of your level of expertise with the game so I'll cover some of the basics just in case you're new at this. I suspect you've got a path issue of some sort.

1. All shops must be connected to the main path through the park. Peeps can only walk on paths but can see things off the path. Thus, they will move up to a disconnected shop but, with no way to get to it, they then leave. So when you place a shop down, make sure there's path between each shop window and the main path. If you put the shop close enough to an existing path, and face its window towards the path, often this connecting path will happen automatically. But remember, many blueprint shops (even those that come with the game, not just Steam) have multiple windows, often on different sides of the building. Thus, you still often have to manually add connecting paths to the other windows even if one of the auto-connects.

2. The shop queue paths aren't long enough. You need at least 1 path section of space between the main path and the shop window. This is the queue for the shop---peeps won't queue for shops directly on the main path. So if you put the shops right on the edge of the main path, there's no place even for customers to stand at the window being served, let alone for others to wait in line.
 
I've got this sometimes, too.
I don't know why it happens, but I will try it out in the next days - maybe I can find the problem and start a report.

One problem I've noticed is, that a lot of guests don't want to wait at the store if other guests are waiting there, too.
This makes sense, but I had this sometimes, too, when just one group was waiting and I think the guests maybe should be a little bit more patient. [big grin]
But I will try to find out where the problem is coming from in my case.
 
I know this is often overlooked so I'll make the suggestion here.

Whenever a peep turns away from the shop in question, simply click on the peep and see what they're thinking. The peep should tell you exactly why they turned away (IE: "The price for Cosmic Cow Milkshakes 1 is too expensive").

Check out the peep thoughts as they generally will help you find out what the issue is.
 
I know this is often overlooked so I'll make the suggestion here.

Whenever a peep turns away from the shop in question, simply click on the peep and see what they're thinking. The peep should tell you exactly why they turned away (IE: "The price for Cosmic Cow Milkshakes 1 is too expensive").

Check out the peep thoughts as they generally will help you find out what the issue is.
I checked about 10 peep's thoughts and a few said they do not want any priority passes (mine is free) and it also says that they think my park needs to expand more.
 
I checked about 10 peep's thoughts and a few said they do not want any priority passes (mine is free) and it also says that they think my park needs to expand more.

Ok, so your issue is with information booths? If that's the case and you're trying to sell priority passes, you need to make priority passes truly worth it. You need to have a few priority paths that actually save your peeps time in the queues. If you have free passes, but no priority queues, they still won't care about the passes. If you have queues, but they don't save time, they still won't matter and no one will get them.
 
Ok, so your issue is with information booths? If that's the case and you're trying to sell priority passes, you need to make priority passes truly worth it. You need to have a few priority paths that actually save your peeps time in the queues. If you have free passes, but no priority queues, they still won't care about the passes. If you have queues, but they don't save time, they still won't matter and no one will get them.

I made the passes 4$ and set up priority pass queues but guests have negative thoughts towards the passes. Any way to change this? Thank you for your help.
 
Wait now they are buying them. Thank you for helping me!

Wait, you were only having problems with peeps not buying priority passes? I thought you meant all shoips ;)

Priority passes only sell under the following circumstances:

1. Most rides in the park, especially most of the popular rides with long normal queues, have priority queues.

2. The priority pass isn't prohibitively expensive.

3. The specific peep involved thinks it's a good value. Not many do, and that number depends not only on the above factors but also on the price of the pass in relation to the price of everything else in the park. The more attractive the priority pass, the more you'll sell.

But you really don't want to sell TOO many priority passes. After all, the priority pass usually lets you get in a shortcut queue to cut ahead of the unwashed masses. Thus, no ride can have very many peeps waiting in the priority queue. So for instance, if your priority queue floor space is about 10% of the length of the main queue, you don't want to sell priority passes to more than about 10% of your customers. Another reason to not want to sell too many priority passes is that the "proletariat" waiting in the main queue, either too poor or too proud to buy a priority pass, get slightly resentful when the "bourgeois" with passes cut ahead of them and the more that happens, the less happy they become with the park in general.

Bottom line, priority passes aren't a way to make big money. The minority of peeps who buy them are quite happy, often enough to hit an ATM to spend more, and have more time to spend it because they don't wait in line so long. But this doesn't add up to a lot of money, especially after you pay the vendor(s) to sell the passes. Plus, it costs money up front to build the priority queues in addition to the regular queues, plus the larger building to cover them both. And at the same time, the majority of your customers don't like the whole concept so are grumpier.
 
Wait, you were only having problems with peeps not buying priority passes? I thought you meant all shoips ;)

Priority passes only sell under the following circumstances:

1. Most rides in the park, especially most of the popular rides with long normal queues, have priority queues.

2. The priority pass isn't prohibitively expensive.

3. The specific peep involved thinks it's a good value. Not many do, and that number depends not only on the above factors but also on the price of the pass in relation to the price of everything else in the park. The more attractive the priority pass, the more you'll sell.

But you really don't want to sell TOO many priority passes. After all, the priority pass usually lets you get in a shortcut queue to cut ahead of the unwashed masses. Thus, no ride can have very many peeps waiting in the priority queue. So for instance, if your priority queue floor space is about 10% of the length of the main queue, you don't want to sell priority passes to more than about 10% of your customers. Another reason to not want to sell too many priority passes is that the "proletariat" waiting in the main queue, either too poor or too proud to buy a priority pass, get slightly resentful when the "bourgeois" with passes cut ahead of them and the more that happens, the less happy they become with the park in general.

Bottom line, priority passes aren't a way to make big money. The minority of peeps who buy them are quite happy, often enough to hit an ATM to spend more, and have more time to spend it because they don't wait in line so long. But this doesn't add up to a lot of money, especially after you pay the vendor(s) to sell the passes. Plus, it costs money up front to build the priority queues in addition to the regular queues, plus the larger building to cover them both. And at the same time, the majority of your customers don't like the whole concept so are grumpier.

Yeah all shops were not working from blueprints and downloaded items from steam workshop, but I looked at the peep's thoughts and they did not go to the store because the prices were too high. Thank you for the explanation! [happy][happy][happy][happy]
 
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