Please get the servers fixed

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I am sick to death of keep losing connection in kent uk.
12 times last night 4 times up to now.
Never mind about expansions get the god forsaken servers sorted out once and for all.
Eve online no probs star citizen no problem other online games no problem, elite dangerous...BLOODY CRAP.
Its a bloody joke every night.
Ive had my broadband tested by an engineer its not my box its the Frontier are using For Christ Sake Frontier Get your Poxy Servers fixed[mad]
 

I am sick to death of keep losing connection in kent uk.
12 times last night 4 times up to now.
Never mind about expansions get the god forsaken servers sorted out once and for all.
Eve online no probs star citizen no problem other online games no problem, elite dangerous...BLOODY CRAP.
Its a bloody joke every night.
Ive had my broadband tested by an engineer its not my box its the Frontier are using For Christ Sake Frontier Get your Poxy Servers fixed[mad]

Common sense would dictate that if it would be the servers all UK people would disconnect that often.

They dont.
 
It can get pretty bad at times, but I live half way around the world from dear old Blighty, and in the last 3 or 4 days I've been dropped twice.

Sorry to hear you're having issues.
 
Most likley on your end. Check with your ISP that they're not traffic shaping and restricting peer to peer networking.

I'm with BT in the uk, the last disconnect I had was over a year ago.

While I can appreciate the frustration, there are no servers to speak of, just direct connections between players. So it's highly likley that if there are issues, the problem lies with either your router settings or ISP.
 
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I am sick to death of keep losing connection in kent uk.
12 times last night 4 times up to now.
Never mind about expansions get the god forsaken servers sorted out once and for all.
Eve online no probs star citizen no problem other online games no problem, elite dangerous...BLOODY CRAP.
Its a bloody joke every night.
Ive had my broadband tested by an engineer its not my box its the Frontier are using For Christ Sake Frontier Get your Poxy Servers fixed[mad]

Very easily on your end. I am farther away geographically from the servers than you are and I don't have issues.

- - - Updated - - -

Most likley on you're end. Check with your ISP that they're not traffic shaping and restricting peer to peer networking.

I'm with BT in the uk, the last disconnect I had was over a year ago.

While I can appreciate the frustration, there are no servers to speak of, just direct connections between players. So it's highly likley that if there are issues, the problem lies with either your router settings or ISP.

there are some servers for things like the BGS. proof is on the launcher "server status: " and what not.
 
BT 52mb fibre Uk, Isle of Wight. Played after work times the past 3-4 days and 0 issues, one slight slowdown where I had a lengthy supercruise drop but I chalked that up to 4 people being in the instance I was joining. Otherwise perfect.
 
BT customer with 50mb line. No discos in the last year that i can recall.

Id suggest turning off your torrent downloader, and the 24 hour stream you have going on redtube ;)
 
Ive had my 8nternet checked by 2 different engineers and been told my box and isp is fine by mate who also plays the time as me drops out as well
 
Ive had my 8nternet checked by 2 different engineers and been told my box and isp is fine by mate who also plays the time as me drops out as well
Checking an Internet connection is not the same as a QoS (Quality of Service) test.

http://www.speedtest.net/ will give you a test of your upload and download speeds. You should see what you are paying for. If not, I'd be calling someone at your ISP.

http://www.pingtest.net/ tests QoS on your connection. It also gives you a letter grade on your connection. C or less is bad for gaming.

https://www.megapath.com/speedtestplus/ test line quality and looks for lost packets and jitter.

EDIT: Here's another QoS tester. Select 4 phone lines and at least 2 minute test time in advance settings. There's a US and Canadian site as well if closer to you.

If this is all good. Do a malware scan with malwarebytes. A free tool that will locate anything nefarious on your PC. Cheers.
 
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Ive had my 8nternet checked by 2 different engineers and been told my box and isp is fine by mate who also plays the time as me drops out as well

Is he with the same ISP ?

Its highly unlikely to be the servers - otherwise everyone in UK would be dropping out just as frequently. Which they aren't. So its almost definitely either your phone line or your ISP that is at fault.

You could change ISPs.....
 
To those saying it's his connection,
Sorry but you do not know this and in a lot of cases it is in fact the FD server side having the issues etc.... so just because you are not having the issues does not mean it's his connection!

OP, I would suggest that you down and install wire shark, and then capture the session once done, save the session data and zip it up in to a file and open a ticket with support and upload the net logs and the wire shark capture. this way they have the full picture of what is going on.
you can download wire shark here: www.wireshark.org

PS I am on a 500 Mbit Synchronous connection and 90% of the timeouts / delays, I have are on the FD Server side. They know it's an issue and are trying to fix it.
 
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While I can appreciate the frustration, there are no servers to speak of, just direct connections between players. So it's highly likley that if there are issues, the problem lies with either your router settings or ISP.

That's actually not true at all: there are servers and they are vital to making the game work and to make you see other players. Failure to connect to these will get you booted out:

* matchmaking server (very important for connecting to other players, and you are almost in constant contact with the matchmaking server).
* transaction server
* adjudication server
* authentication server

It is only the "flying in an instance transfer of data" bit that's peer-to-peer.

However, the truth of the matter is that the problem lies with the OP's connection. I don't think I've had a disconnect at all for the last month at least.
 
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To those saying it's his connection,
Sorry but you do not know this and in a lot of cases it is in fact the FD server side having the issues etc.... so just because you are not having the issues does not mean it's his connection!
If the FD servers were consistently bad there would be hundreds of posts. I had one disconnect night before last during a two hour session and got back on immediately. Last night, I played three hours straight with most of the time spent with 2-7 other CMDR's at the CG. I live on the island of Bermuda where Internet quality is garbage compared to US/Canada/UK/Europe. So if it is servers, it isn't affecting me.

In connection issues, and I'm speaking professionally here, you need to eliminate any and all causes. First comes hardware bugs and failures; router, modem, cabling, EMI, power quality, etc. RAM / cables can need a reseat, HD / SSD's go bad. The CPU / GPU could be running hot or overclocked incorrectly. Are you running so many progs that you're running out of RAM and using PageFile? That's a huge hit. Next comes malware, virus, botnet, streaming, BitTorrent, etc., as those things can cause wonky performance. Then Windows is the next culprit, as it corrupts just idling over time. You can have all sorts of DLL, OS and driver issues that need addressing. Then you look at specific applications. I've seen a 12K MS Word file stop a servers Exchange services from starting. It can be many things.

I have seen too many users (thousands over thirty years) complain something was broken when it was something else entirely. Just today, I had a lady say her phone was broken "again" as she hadn't had a call all day. She had muted her phone during a meeting first thing and never undone it. Phone works perfectly. We call those calls PEBCAK: Problem Exists Between Chair And Keyboard.

Not saying the OP is one of those types of people, but assuming something in IT results in lots of hours wasted.

Wireshark (AKA Ethereal), on just a ten second monitor period, will result in thousands of entries unless you know what you are looking for and how to filter that traffic properly. And as it would have to be recording during a drop out, you're talking MB's of logs unfiltered. Leave that option until support directs you to do that. Wireshark is not a beginners program and can be misinterpreted easily without proper installation and use.

- - - Updated - - -

That's actually not true at all: there are servers and they are vital to making the game work and to make you see other players. Failure to connect to these will get you booted out:

* matchmaking server (very important for connecting to other players, and you are almost in constant contact with the matchmaking server).
* transaction server
* adjudication server
* authentication server

It is only the "flying in an instance transfer of data" bit that's peer-to-peer.

However, the truth of the matter is that the problem lies with the OP's connection. I don't think I've had a disconnect at all for the last month at least.
All correct.

Check this out.

[video=youtube_share;EvJPyjmfdz0]https://youtu.be/EvJPyjmfdz0[/video]
 
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There's this handy tool known as tracert you can run from a command prompt.
I'd suggest using it, at least a few times, on at least a few different targets.

It will produce something that looks like this

C:\>tracert www.google.com

Tracing route to www.google.com [172.217.7.132] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [redacted] This is you.
2 3 ms 1 ms 10 ms network-065-189-187-119.bcs.swo.rr.com [redacted] This is your local ISP stuff
3 13 ms 7 ms 7 ms be21.pltsohae01r.midwest.rr.com [redacted] This is stuff between you, your local ISP and where you're trying to go.
4 11 ms 7 ms 8 ms be25.clmkohpe01r.midwest.rr.com [redacted] This is stuff between you, your local ISP and where you're trying to go.
5 24 ms 16 ms 23 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [redacted] This is stuff between you, your local ISP and where you're trying to go.
6 19 ms 23 ms 23 ms bu-ether11.chcgildt87w-bcr00.tbone.rr.com [redacted] This is stuff between you, your local ISP and where you're trying to go.
7 16 ms 15 ms 15 ms 216.3.52.41 This is stuff between you, your local ISP and where you're trying to go.
8 16 ms 16 ms 20 ms 216.3.52.54 This is stuff between you, your local ISP and where you're trying to go.
9 16 ms 16 ms 16 ms 216.239.56.130 This is stuff between you, your local ISP and where you're trying to go.
10 16 ms 16 ms 16 ms 72.14.237.130 This is stuff between you, your local ISP and where you're trying to go.
11 28 ms 28 ms 29 ms 209.85.143.171 This is stuff between you, your local ISP and where you're trying to go.
12 28 ms 28 ms 28 ms 216.239.48.94 This is stuff between you, your local ISP and where you're trying to go.
13 25 ms 21 ms 21 ms 108.170.240.97 This is stuff between you, your local ISP and where you're trying to go.
14 21 ms 21 ms 21 ms 216.239.54.127 This is Google's local ISP stuff.
15 23 ms 21 ms 21 ms iad30s08-in-f4.1e100.net [172.217.7.132] This is www.google.com

If you see *'s instead of ## ms, this particular hop has either timed out or is configured not to respond to these. In most cases, the issue is not at your end, nor is it at the target end. It's stuff in the middle that is the issue.

If those ## ms are exceptionally high (greater than 40 ms) there is something going on that that particular hop. It might be traffic related, it might be hardware related - it might be mice nesting in a router hub in a field somewhere.

And those hops? Those are the routers along the way your data has passed through to get from you to where you are going. In this case, I passed through 15 of them to get to Google.

You can't fix this. Your ISP can't fix this. Your target cannot fix this. But by your powers combined, this can get reported to the right people who can either fix it, or at the very least let the people who can fix it know it needs fixed.
 
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Most routers are configured badly, especially when it comes to p2p connections.
Basically if you open a lot of p2p connections you can run out of 'available connections' (yes there are limits) as p2p ones can take too long to close when no longer needed.

A decent router will at least have settings for:
Maximum Ports
TCP timeout
UDP timeout

Some good settings to try
Maximum Ports = 4096
TCP in seconds = 360
UDP in seconds = 120
 
OP, do the following:

1) Play the game until you get a disconnect.

2) Copy your netlogs for that session (or just zip a whole bunch of them up).

3) Run this: http://netalyzr.icsi.berkeley.edu/ - copy the result

4) Bundle it all up in a ticket to FD.

5) Wait for feedback.

When i was having disco problems, i did this, and they spotted an issue on my end.

Not saying i don't get discos any more, but no more than is average i think based off what i see around here. Mainly only when servers are really busy, or when my potato router decides to wig out.
 
Most likley on your end. Check with your ISP that they're not traffic shaping and restricting peer to peer networking.

I'm with BT in the uk, the last disconnect I had was over a year ago.

While I can appreciate the frustration, there are no servers to speak of, just direct connections between players. So it's highly likley that if there are issues, the problem lies with either your router settings or ISP.
I can tell you now its not my end im running 5G 200mbs superfast broadband after 11pm tonight i constantly got disconnected
 
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