Price Difference?

So I was very excited for the new patch and DLC for the game. I wake up, get my morning coffee sit down and Download it. But when i check, its $5.49. Now, normally I wouldn't care. But first we waited longer to get it on PS4. Xbox and Steam had it before we did. Second, the 50 cent price increase....Why? Is there anything extra to it? Does it come with anything else compared to the DLC on Steam and Xbox? If not, Why the price increase? Its the same content. Same Dinos.

I know a lot of you are saying "Well its 50 Cents". But I dont care if its 50 Cents of 50 Dollars. If the content is the same as on the other two platforms, Why am I paying MORE money for the same thing on their platforms? Cause I play on PS4? Seems rather unfair to charge more on one platform and not the others. Because of this, I wont pay extra for the DLC. So I will not be getting it. If this trent continues, I will not be getting any future DLC either. I really believe this is unexceptable to charge more money on different Platforms.
 
This is very sad indeed.

Personally, I’m working out station in other country.

In the region I’m currently at, I was charged 20% more. I paid USD 17.7 for Dr.Wu and USD 5.98 for the Dino Pack. I messaged Paul to make a complaint (for future DLCs) but I have yet to receive any reply from him. I understand it is a usual practice to charge more to safeguard against currency fluctuation but not this much. For example, Amazon only go for 10% at its peak. Frontier goes for 20%!! I couldn’t accept this at all.

If they keep doing this in the future. I have no choice but to say good bye.
 
What stinks more is that is so much fun to play. And the fact that DLC"s cost more on Console than they do PC is bad. Also,I would like to make it clear that XBOX has the Same $5.49 Price tag as PS4. I can understand that PC gets things a little cheaper and they get sales more often. But this isnt very fun ya know?
 
Really... People come on this forum to complain about pricing all the time. It's getting out of hand. If you don't like the pricing, don't buy it. No need to post your personal pricing opinions on the forum. If you can't spare 50 cents, cool. But why come on here, like others care about what you spend or not.

And you said yourself, it's so much fun to play. SO you can't spare 50 cents for the game developers, that made a game you truly enjoy? Back when the game just dropped everybody was like "I'll gladly pay for new dinosaurs and DLC's". When they come people can't afford anything...
 
Okay, upon finer analysis, I figured out why they did such a sad thing in my region. Still, there is an unfair assumption which makes the burden lies on the shoulders on loyal customers like myself, who bought the game as a pre-order. The details are as follow and my suggestion will be at the final paragraph. Hear me out please.

At the time the game was made available to pre-purchase, the exchange rate in my region was 10% lower comparing to now. Hence, I did bought the base game – deluxe version at a slightly lower rate of USD 59.5. However, as currency in my region rises by a margin of 10% while the local price tag remains the same, players in my region who are going to buy the base game now are paying a seriously unfair cheaper price of USD 56.2, to the consumer advantages. To balance things out, Frontier’s logic is to raise the prices of the DLCs to USD 17.72 and USD 5.98. So, the total price of the game will be USD 79.9, which is exactly the same as the rest of the world.

Wait! So things seem fair now, isn’t it? NO!!! Not that simple.

As said, how about those players like myself who bought those game way back in May? We paid a total of USD 83.2! How is that fair by all means? This false logic punishes those who especially LOVE the game, pre-ordered the game, and would like to support the game in the long run! How can you alienate us like that!?

So, while my suggestion may not be easy to implement practically, I hope Frontier can hear me out. Give us (those who bought the entire game and from regions that suffer with currency fluctuation) a voucher/discount or something like that. I don’t want to pay any less than the rest of the world (the same logic I don’t want to pay more now), just a discount enough to cancel out the discrepancy.

P/S – I can live with having paid an extra USD 3.3. Consider those as tips, for the magnificent work the Devs have done with the updates. The whole discussion here is about the future paid DLCs. Seriously, 20% is not a small number when it accumulates.
 
There's absolutely nothing unfair about regulating prices. This happens to companies all over the world, all the time... I'm a marketing executive myself, and we regulate prices on our products every year, due to material prices going up and down, and of course inflation, meaning salaries for employees and stuff of that nature also changes...

This is completely normal behavior. And I bought the pre-order as well... I don't get mad when the game comes on sale either. I chose to buy the game when I did. So did y'all.
 
There's absolutely nothing unfair about regulating prices. This happens to companies all over the world, all the time... I'm a marketing executive myself, and we regulate prices on our products every year, due to material prices going up and down, and of course inflation, meaning salaries for employees and stuff of that nature also changes...

This is completely normal behavior. And I bought the pre-order as well... I don't get mad when the game comes on sale either. I chose to buy the game when I did. So did y'all.

Did you even read the details of my post? I don’t feel like I want to repeat myself. Explain to me how it is justified if you can. I wish it is too.

A regulation doesn’t mean it’s justified. If everything is justified, the world won’t be as chaotic as it is now.

Back to the point, to be honest, my complaint is more like a pre-emptive strike. As said, I already paid an extra USD 3.3. Considering they are doing so well with the updates. I have no intention at all to take it back. It is a pre-emptive strike in the sense that I have no idea what they will be charging in the future. If they continue the trend in laying the burden on the shoulders of loyal customers who follow the game, I will definitely call it a quit. Is that what you want?

Since they have given me the freedom to express my opinions, I feel like it’s my responsibility to tell them exactly how I feel and why I call it a quit (assuming the injustice continues). Of course, it is their business; they can do whatever they want. If they want to do it in an injustice way, that is their call. I just want to bring up the truth.
 
Everything is justified, because it's their product. We can't tell people how to run their business... Just because you're unhappy paying 3.3 USD, doesn't mean it's not justified. We have no clue about their expenses or running costs in relation to this game... If you want to be disappointed/mad about 3.3 USD, then that's on you.

I could understand if we were talking rip-off prices here. But then again, just don't buy anything. Every product in this world was cheaper when I was a kid. That's just how it goes...
 
We have no clue about their expenses or running costs in relation to this game...

That’s exactly your problem! You pointed it out yourself, thank you!

You just assume everything without even considering the enormous amount of alternative explanations. You didn’t even read the theory I pointed out earlier.

Just for you only, I will repeat myself once again. My theory is they balance the price through raising the prices of the DLCs! It is extremely unlikely to be a coincidence that the sum of the current local prices to be the exact same (to the 1/10 decimal) as the rest of the world.

If my theory is proven wrong, I will apologize here publicly. I'm happy to.

If this is true, they do this on the expense of loyal customers who bought the game earlier. (For details, please refer to my post #7 above)

Yes. I’m going to upset over their injustice decision to lay the burden over the shoulders of loyal customers. I see nothing wrong with that. Whether it is a USD 3.3 or USD 3300, it doesn't make any difference.

All I’m asking now is if they plan to continue in doing that to protect themselves against currency instability; solely for the purpose of justifying things (I still got plenty of money to spare, as said earlier, I prepared a total amount of USD 150, exclusively, for JWE), it makes better sense if they give out discounts to loyal customers to offset the over-charging, as mentioned above. I can even stand with a slightly over-charged product, but certainly not a STAGGERING 20%.

This is solely for justice and fairness.
 
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That’s exactly your problem! You pointed it out yourself, thank you!

You just assume everything without even considering the enormous amount of alternative explanations. You didn’t even read the theory I pointed out earlier.

Just for you only, I will repeat myself once again. My theory is they balance the price through raising the prices of the DLCs! It is extremely unlikely to be a coincidence that the sum of the current local prices to be the exact same (to the 1/10 decimal) as the rest of the world.

If my theory is proven wrong, I will apologize here publicly. I'm happy to.

If this is true, they do this on the expense of loyal customers who bought the game earlier. (For details, please refer to my post #7 above)

Yes. I’m going to upset over their injustice decision to lay the burden over the shoulders of loyal customers. I see nothing wrong with that. Whether it is a USD 3.3 or USD 3300, it doesn't make any difference.

All I’m asking now is if they plan to continue in doing that to protect themselves against currency instability; solely for the purpose of justifying things (I still got plenty of money to spare, as said earlier, I prepared a total amount of USD 150, exclusively, for JWE), it makes better sense if they give out discounts to loyal customers to offset the over-charging, as mentioned above. I can even stand with a slightly over-charged product, but certainly not a STAGGERING 20%.

This is solely for justice and fairness.

I've read everything you've typed in. Thank you.

And it's not really assuming, when I just told you, that every major company makes price adjustments frequently. I work with this stuff myself... So how am I assuming, when I'm working at a company where we see suppliers, distribution networks and even resellers doing this stuff. And I already told you why.

Yes you can say I'm just assuming Frontier is setup like every big company out there. Maybe they are not. Maybe they are in some magical bubble, where they doesn't experience any price regulations whatsover (which is the most unlikely thing to ever assume) .
Plus PS Network takes the console owner fee. The usual profit for a game sold after all the expenses are paid and taken out, is 1$ per sold game. The biggest portion (nearly 45%) goes toward simply programming and designing the game itself. Then the console maker, retailer and marketers each get a cut. Add in manufacturing and management costs, and depending on the type of game, a license fee. Some gamemakers also have to pay a distributor to help get their titles in stores. And that's for a 60$ game... Conversion rates change almost every day as well.

And you're the one complaining. I'm not at all. I think it's way worse to complain about something you assume, than just dropping facts and keeping it moving.

And we're talking about 3.3 USD here. If you skip a pizza this month, it's break-even.
 
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I've read everything you've typed in. Thank you.

And it's not really assuming, when I just told you, that every major company makes price adjustments frequently. I work with this stuff myself... So how am I assuming, when I'm working at a company where we see suppliers, distribution networks and even resellers doing this stuff. And I already told you why.

Yes you can say I'm just assuming Frontier is setup like every big company out there. Maybe they are not. Maybe they are in some magical bubble, where they doesn't experience any price regulations whatsover (which is the most unlikely thing to ever assume) .
Plus PS Network takes the console owner fee. The usual profit for a game sold after all the expenses are paid and taken out, is 1$ per sold game. The biggest portion (nearly 45%) goes toward simply programming and designing the game itself. Then the console maker, retailer and marketers each get a cut. Add in manufacturing and management costs, and depending on the type of game, a license fee. Some gamemakers also have to pay a distributor to help get their titles in stores. And that's for a 60$ game... Conversion rates change almost every day as well.

And you're the one complaining. I'm not at all. I think it's way worse to complain about something you assume, than just dropping facts and keeping it moving.

And we're talking about 3.3 USD here. If you skip a pizza this month, it's break-even.

I’m not a businessman. I’m a graduate chemist so I am not able to verify the accuracy of your claim. I don’t doubt it at all however.

Even then, you already admitted yourself even you cannot determine the validity of your claim when it applies SPECIFICALLY to Frontier and in my case. You just don’t have any kind of access to the required values of the variables. There are so many of them to be honest!

So, I think you won’t have any objections when I say you can’t really conclude if my assumption is wrong or yours is correct, is that right?

Both of our theories are merely guesses, strictly speaking. Of course, yours is educated guess while mine is based on logical deduction. It doesn’t make you any more right just because you’re doing a related job.

Maybe I didn’t make myself clear. I’m sorry for that only. This is a complaint. This is a complaint to demand for answers. Because I’m the one who paid the extra 3 Dollars, not you. Even if it is you, you have no right to interfere with my right to complaint as a customer. This is not a judgement. If Frontier steps in here and state that my theory is wrong and provide me a reasonable explanation (something like yours, even more vague), I’ll be gladly apologize right immediately and continue to be a loyal customer.

Yes, this is their business and they don’t need to do things as I demand. This is perfectly okay.

But it is not okay for you to step in, with unprovable claims to interfere with my complaint.

Maybe you’ll argue that since I complaint in a public forum, you have the right to step in too and interfere. I cannot deny your claim. You’re right. But I just want to make it clear that I made the best effort I could to resolve this privately. I personally messaged Paul but got no replies. So here we are in this situation. There is no point to argue any further.

To conclude, although it is not 100% proven correct, there is still a high possibility (based on elementary math calculations as post #7 above) that Frontier is laying the currency instability burden on the shoulders of loyal customers who bought the game early. Don’t get me wrong, to me, the game is VERY GOOD! It is just the unfair and unexplained regional over-charging (by 20%!) that set me off.

Good bye! This is probably going to be my last post here!
 
Okay. One very last time here, sorry for that.

To make things crystal clear, I’m on Steam. PC. Ask Paul for my region, I messaged him once, he knows.

All I’m asking is for Frontier to double-check all parameters to ensure no mistakes/unfairness are made for the overcharged regional pricing. Correct it if appropriate or a reasonable explanation will be much appreciated. This is not for blaming. A suggestion/solution was posted at #7 above. I just want things to be fair and square.

If customers are not valued as much as I’m expecting, I have to say good bye. It was good doing business with you guys. I don’t regret what I bought so far but certainly not the future.
 
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